Muthugomu Rathnamswamy

Review of Nalley Toyota Stonecrest

They quoted the best price among several dealers i...

They quoted the best price among several dealers in Georgia.
Sales folks played sales tactics, in that process, I did not get the price I wanted but still got the best price when compared to any dealers in Georgia.

The processing time after agreeing on the price was way too much , not sure why? though I had my finance approval and other documentation ready from my end. Overall time spent at the dealership was 3 hour 15 minutes, out of which only about 30 mins was spent in negotiation, paperwork and about 15 minutes in test driving. Rest of the time was spent by the dealer's staff, I had been waiting and waiting, not sure what was going on and finally it was done after couple of hours of wait. Hope the staff productivity/efficiency could be improved for better experience. BTW, I went on Sunday, would not suggest visit on Sunday if you are closing the deal, if you still want to make it on Sunday, then please plan for 3 to 4 hours at the dealership.