Synann

Review of Larry H. Miller Toyota

My husband and I have been repeat customers of Lar...

My husband and I have been repeat customers of Larry H. Miller Toyota. We love their service and the Toyota car! We recently purchased two new Rav4's!!! We love them and we couldn't be happier with our purchase!!! I know this is the Toyota car I'm praising however, the salesman, Ryan and their Financiers - Houston and Chris made this all possible for us. These three men made it all possible for us to purchase the cars we wanted. I had "judged a book by it's cover" and purchased a completely decked out, sporty RAV4 SE without test driving it because it was on the showroom floor assuming it would drive like the Limited and LE that we test drove. What I didn't know was that SE's or sport editions, run pretty rough because that's what they're built to do. After signing all of the papers and getting it gassed up and detailed, we drove our cars home. On the way home I noticed that I could feel every bump in the road and I knew I made a mistake. I thought I'd give it one more day. The next evening, I told my husband how I felt about the car and he completely agreed with me. He called our salesman, Ryan, and Ryan immediately called to see if we could stop the sale. The next morning we found out that they were able to cancel the paperwork. Ryan had also pulled from the lot a RAV4, knowing what I liked, and I went in and test drove it and fell in love with it immediately!! Ryan, Houston and Chris started on the paperwork immediately and we picked up my car the next day. I cannot thank these men enough for covering my stupidity. They definitely went over and beyond the call of duty and they certainly know how to put the customer first and make them happy!!! I will always be grateful to them and the Larry H. Miller company!!! We are your loyal fans!!! THANK YOU SO MUCH!!!!!