4 years ago

I cannot get a hold of Blue Cross. I called the n...

I cannot get a hold of Blue Cross. I called the number and get put on hold for at least 15 minutes, then get disconnected. This has happened 3 times this week. I have also sent them an email. No reply. I have a very urgent matter to talk to them about. This is crazy. What kind of customer service is this? They do not even deserve 1 star.

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