F

Felicia Veldkamp

3 years ago

The staff was really welcoming! Everyone s nice an...

The staff was really welcoming! Everyone s nice and i felt like royalty staying there. The concierges (Andrew) really help you out by booking trips with a discount and giving tips on where to go and how to get there. Also he googled my trips for me and called them to make reservations. It was my 27th birthday there and they we re so considerate they got me a little birthday cake as a gift! Also i got a roomupgrade with the lake view because it was my birthday.
If you have anything you need you can call them 24/7 and they ll be there in a jiffy.
The housekeeping (Zipphora) was really sweet and even re arranged all my makeup s.
The morning breakfast buffet has a lot of variety (daily) and is freshly made.
The location is great because you have the metro station right around the corner like a 500 meter walk. They also have a shuttle that brings you to like the private beachclub, the mall of the emirates and the dubai marina mall for no extra costs. Around the hotel and lake there are cute little restaurants, supermarkets, hairdressers and beauty salons. Also pharmacy s that are open 24/7 if you need something asap.
I would surely come back here again with the service me and my mom had while we were here on vacation.

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