Were do I start first when we got here they could ...

Were do I start first when we got here they could not find are reservations. The food was Terrible and my wife was waking up with bug bites all over her arms and legs and the kids club was closed almost every day the beach was really small we had asked for a trash bag and was told that we could not have one there was even a day where they didn t clean are room the food is not kid friendly at all the beds are a hard as a rock there are no English channels on tv it was Vary disappointing we paid 3,500 and god the worse service I have ever gotten we will not be going back.