I purchased a LEXUS LS 460 L with very few miles o...

I purchased a LEXUS LS 460 L with very few miles on it back in March out of state. So, upon purchasing the car I knew that I would be using the LEXUS of Huntsville dealership for all my services. Upon purchasing the car there was ABSOLUTELY NOTHING WRONG WITH IT, it drove very smooth as if you were riding on a cloud! Some time later after having the car, the break light came on, so I took to this Dealership (back in the summer). They told me it needed break replacements. I let them do the work. Later, when I picked up my car, it drove worst than a horse buggy on a gravel road. When the technician that worked on my car took all of the tires off to do the break work, he didn t mark my tires, so that they could go back in the exact spots. He moved my tires around. I turned around and took the car back... my car has not had the smooth ride every since I allowed them to do the break work. I have taken the car back quite a few times since then because of the vibration I felt when driving, but of course, the tech gave me his lame excuse and has claim to find other things wrong with the car. When it first happened, they also tried to balance the tires after they switch them around. You can not play switcharoo on this car. It has low profile tires on it. Every since then, I have been having trouble with my car and it s still not to my satisfaction and have had to bring in back in a few times since then. When I picked my car up last week, I was frustrated to tears, they supposedly had to replace a part on the car, but apparently they didn t, because it still makes the same noise that I had them to check out and still has the vibration as well... BEYOND FED UP!!!

The only positive comment I will give is about Mr. Rob Massingil. He was my service consultant. He s a great guy and always answered any questions I had.

My problem is with the inexperienced technician(s) that LEXUS has allowed to work on my car and has caused me much frustration and time. My car is still not fixed to my satisfaction!!!! I shared my frustration with the lady that made the follow up call, but yet NOTHING HAS BEEN DONE TO RESOLVE THIS!!!!