My family and I were at skiing Marmot on Feb. 2nd ...

My family and I were at skiing Marmot on Feb. 2nd and we purchased a lesson, rental and lift ticket package. Unfortunately things did not go according to plan for us as there was a power outage in the area which included the town of Jasper for a couple of hours. This shut down most of the chair lifts and there was only access to the upper mountain chair lifts. We were with our younger kids and they had limited access to the chair lifts so they would not be able to go on the limited open lifts. We decided to pack it in after only skiing for about 1 hour and a half as there was no guarantee on how long the power outage would last at that time. When I talked to a lady at the ski lessons counter, she was very friendly but would not be able to provide an refund or resolution for us as the power was out. I sent a follow up email to the ski school a couple of days later and Colin who is the snow sports director was very helpful and was able to refund payment to us. I know that the power outage was out of their control but the staff remained very friendly and professional and we will certainly look forward to booking a trip back to Marmot in the future! Thanks again to the great staff at the ski school and rental areas.