Paul Edwards

Review of Kia Cars UK Ltd

I ve recently leased a Kia Soul EV and the car is ...

I ve recently leased a Kia Soul EV and the car is great, however the delivery and service has been shocking.



On delivery of the vehicle, I ve had no hand over of the vehicle from a trained EV specialist so I had to read the manual to find out how to charge and general use an EV car.

The biggest issue I have is 3 weeks in, I m still none the wiser how to charge the vehicle when out and about. I don t need a subscription service as it ll be used very rarely, but I don t want to be restricted to the journeys I would take.

It seems no wonder people have range anxiety when the dealers aren t able to answer the simple questions or give good before, during and after sales advice.

Good car, bad service.