J Mullen

Review of Armstrong Steel Buildings

Other reviewers are correct. They tell you anythin...

Other reviewers are correct. They tell you anything to sell the product and then the story changes. We were told they would ship it for free because they were trying to sell this building. Then when it comes time to ship it there is a charge. Then we are told the balance owed, we get the cashiers check and when the building arrives it was a different amount. The building did not arrive on the date scheduled, which resulted in an additional day's rental for the fork lift. We were told by a company representative they would reimburse that fee, but then another company representative told us they were not responsible for shipping delays and would not reimburse us. We are several weeks past delivery date and still do not have all of our parts for the building. They make certain they get their money, but it seems customer service is not a priority. Would not recommend this company. If you do use them, get all your correspondence in writing!