UNBELIEVEABLE....RUN AWAY...TERRIBLE CUSTOMER SERV...

UNBELIEVEABLE....RUN AWAY...TERRIBLE CUSTOMER SERVICE.
Just booked online and made a keystroke error. I had verified the rate and duration of my stay, but when I booked I accidently added a day on the end. When I called to remove that one day, they refused and required me to pay for the extra day...it was like 10 minutes since I booked and ther refused to fix it. Is this really how a resort that charges $800/night for a single treats their guest....disgusting.