doug ramin

Review of LQ Management LLC

I have to say that we were driving back from Flori...

I have to say that we were driving back from Florida to Minnesota recently. We were forced to stay overnight in Chattanooga Tennessee because of Bad weather in the Smokie Mountains. It was getting late and we are a Family of 5 and our Golden Retriever. We needed to make a decision on where to stay quickly as it was getting later and wondering how many places accept pets? We came across La Quinta and immediately pulled in along with 3 or 4 other cars behind us. We did get 1 of the last 2 rooms. I have to say the accommodations were Very clean and Comfortable for us all! We left early the next morning for a long ride home. 2 hours down the road my daughter notified me she left her purse in the room. My wife immediately called the hotel, The manager had Housekeeping Captain retrieve the purse. They called us back within 5 minutes to say they had the purse locked in the safe. We gave our information for mailing to us at home in Minnesota. I have to tell you my daughter received her purse with all personal belongings all there. I especially want to commend the Staff for their honesty as her $154.00 dollars cash was also in the purse. THANK YOU TO ALL!! I will recommend La Quinta to all I know and I hope all Hospitality Establishments could learn from this OUTSTANDING Service. We will definately be staying at La Quinta in the Future. THANK YOU Again. Our date of stay was Saturday March 11, 2017. (We checked in Late)
Sincerely,
Doug and Lynn Ramin
2544 Nemitz Ave.
Maplewood Minnesota 55119