Eric Douglas

Review of Beutler

Our upstairs air conditioning unit was installed b...

Our upstairs air conditioning unit was installed by Beutler in 2015. When the unit FAILED this summer, it was still under warranty. I called Beutler THREE times to request that they fix the unit, but I NEVER got a call back. Since they didn't respond, the protection plan we'd signed up for was WORTHLESS. We called another HVAC company which responded promptly, diagnosed and fixed the problem. We paid $600. I will NOT use Beutler again.