Their new payment processor, BillMatrix, is seriou...

Their new payment processor, BillMatrix, is seriously faulty in storing personal pymt info, and therefore CAN cause you to lapse in coverage, They will NOT assist ANY CUSTOMER in resolving the situation, especially when it is not YOUR fault. As fact, they will LIE to you, even after you've contacted the payment processor, who tells you the truth. They will happily lapse your coverage, even when a rep says "We will honor." My next step with screen prints, I will be taking this to the BBB & filing a court case.. Mark my words, I will honor that!