Victoria Lotay

Review of Dickens World

The service was absolutely appalling on my visit l...

The service was absolutely appalling on my visit last night, no communication between staff, waited a very long time for the food to come out, and we ordered desserts for the manager to tell us there was no desserts left, as we was filling in a form to get a refund another member of staff over heard us and told us there was still desserts and bought us out what we ordered.... For the manager to have a heated discussion with her in front of us saying they was for another table...... Who turned up after us....... So the lady was saying its first come first serve and we were there first... He was not happy with her decision and walked off. I will never use this restaurant again....... The manager has not got a clue about customer service