One of the worst customer service experiences I ha...

One of the worst customer service experiences I have had. They took in my car for a air bag recall and check engine light. End of first day I got a call that the ran out of some kind of gas they use to run a test and needed to borrow some from BMW next door and they needed the car until the next day. The next day came and at 3 pm I call for an update no one returned my call. For the entire rest of the day I called and was sent to voicemail for a service adviser who had the day off to a general service voicemail to the voicemail for the operator and a second service adviser. NO ONE EVER CALLED ME BACK. The next morning the service adviser who's day off it had been called me and told me the tech wasn't in yet and no one knew anything about my car. STEER CLEAR OF THIS PLACE!!!! Horrible customer service they seem like they couldn't care less.