Sarah Knapp

Review of Kia Cars UK Ltd

I have had nothing but problems with Kia at my loc...

I have had nothing but problems with Kia at my local garage who have repeatedly lied to me and caused nothing but stress and difficulty resulting in me contacting head office who have done similar things but not returning my calls or trying to resolve the situation so have been left without my car for nearly two months as they are trying to refuse it being under warranty despite it having a full service history and the fact I had previously taken my car in twice for the same issue and then saying there is nothing wrong with it until now as it doesn t even start ect. This could of been dealt with when I first took the car in for the issue with even phone recordings of the noise coming from the engine and two mechanics from
Local garages telling me what the problem was but they couldn t even take that information into account. They are trying to put the blame on me and that I have caused the issue on purpose when the car is under warranty as only six years old and not even done 50000miles but looking like needs a complete new engine and will be more expensive to repair than what the car is worth. They are a complete and utter joke and wouldn t ever consider buying another Kia again.