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Writing this review while I'm still here, and I te...

Writing this review while I'm still here, and I tell you, I cannot wait to leave today! I'm not in the practice of writing bad reviews, but this is just so awful. This might be the worst hotel stay this past year, and I spend about 100 nights away a year. Definitely the worst Hilton stay - ever. Note, I am also a HGVC and Hilton Honors member. So, where to start:

Day 1
- Booked a room with two beds and beachfront, got one king with view of the backside of a restaurant. Had two wait 4 hrs to get another room, which was smaller but better view.
- Room cleaning woke us up at 8:30a and said we should put the DND on the door, okay fine. But 8:30???

Day 2
- Woke up at 6:30a by the noise of cleaning staff chatting and laughing outside our building
- Room service ordered grilled fish but was delivered deep fried
- Walked the long way to the adults pool only to find it closed at 5pm. Wish that was more prominently shared with us.
- Lunch at Nuku is boring and tasteless
- Dinner at Koro was good and interesting dishes

Day 3
- It literally took 32 min for me to get my coffee and frap at 8am. 7 other drinks went out before mine, even though I was the first to order! I kept having to ask where mine was. They only had one person taking orders and making coffee so orders were all mixed up. Ordered a plain yogurt, and not until 30 min later when my drink was ready, and I reminded them about my yogurt, that they said no more plain yogurt. Okay, fine. BUT next morning I went and asked if they had any, still no! You would think if they were out of something they would replenish by the next day.
- Room was not cleaned by the time we got back from day activities at 3:30p even though I put the please clean tag on door since 8:30am. I called to complain and request right away since we had food still in the room from the night before and the place totally smelled of the fried fish I didn't eat! You would think they would make note of which rooms had food delivery to clean promptly. They said cleaning takes place between 1-5pm, which clearly from Day 1 wake up is not true.
- Dinner at Koro - wouldn't let us sit at either of the two open tables by the pool because they were reserved. By time we ate and left the tables were still open. Awful cocktails. Decent wine selection.
- Were still hungry so tried out the asian place - where I ordered soup with no noodles, and of course it came with noodles.

Day 4
- They sent a fruit plate as apology for - okay, nice thought, but no utensils or cutlery to eat it with! Had to call for knife, which they brought a new one still packaged with no way to open, since duh, I didn't have a knife! The guy used a lighter to melt the clasp.

Other cons:
- hear golf carts and the bula bus outside your door at all hours
- cleaning times totally inconsistent
- Super weak and overpriced drinks. I could not get a proper dry martini, the easiest drink to make, at any of the restaurants. They kept using a sweet vermouth. Finally stopped trying and stuck to beer and wine.
- when I'm wearing a nice dress or my bikini, the bula bus guys always stopped in the road to offer me to hop on. When I was in sweats or PJs in the morning to get coffee they would drive right by me.
- there are Nespresso machines in the rooms but you have to buy capsules at the cafe! what is that??
- the general store does not do room charges - had to walk back and forth; also the lady working there is totally unpleasant
- the only pool open 24hrs is the one filled with kid pee
- incredibly limited vegetable options at all dining places

The minimal pros:
- nice plants well maintained
- convenient location
- transportation easy to get

Good for:
- families
- older couples
- kids, kids, and kids

Not good for:
- groups of friends looking to have a fun time
- young couples
- singles
- meeting people

Would absolutely never ever in a million years come back here.

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