Eric Um

Review of The Exchange Hotel

Second time staying, first time was great. Decided...

Second time staying, first time was great. Decided to book the top floor dividend superior king (not dividend deluxe king) but its smaller than the regular deluxe king I stayed in before!! Photos on website are misleading. Bathroom was nicer in a regular room- why pay for more and get less? I honestly dont get it. Lounge on club floor is a tiny room with self serve table, few snacks and couple drinks.

Note: I beleive theres only two elevators that go to the 11th floor, so it takes longer to get down with more people getting on on the way down.

The main reason for this review is that management allowed construction in the restaurant on a Saturday morning promptly at 10am... with zero thought and consideration for travellers who want to sleep in on a Saturday. THE NOISE was absolutely ear peircing and annoying, like someone was hitting a steel pipe running though the building with a hammer (im on the 11th floor btw and the deepest sleeper in the world- couldnt fall back asleep if my life depended on it)

And cherry on top alarm went off at 12pm for 8 minutes and just stopped now. Thanks and bye

PS- rooms are nice and modern. Friendly staff.