L

Leigh Pelc

3 years ago

I am so disappointed in this dealership. I have be...

I am so disappointed in this dealership. I have been a customer of Hollman automotive for awhile now but never saw such a poor example of customer service as this place offers. My car has had electronic issues since I leased it. It has never been fixed correctly. They recently had my car for a few days (10 days) and I pick it up with the same issues. My car shut off on a very busy street and had to be towed to Land Rover Denver. The General Manager ignores my specific questions about my concerns and remedies and only brushes over my options to get rid of the lease early. Not even an apology for my inconvenience. That said, the service department tries but I think they a re very restrained by bad management. I am eating the balance of the lease and I bought a Mercedes. It is important for me to have a reliable car. Please think before adding a Land Rover. Ugh.....

Comments:

No comments