Cancellation policy is terrible. Couldn't make it ...

Cancellation policy is terrible. Couldn't make it to the resort due to bad weather, and any other flight would have been too expensive on short notice. Couldn't get a refund for the 4 nights I didn't stay. Kept having issues because their system was down that week. You're taking a risk if you book them in advance. I wouldn't do it unless you're close enough to fly AND drive as an alternative.