Navin S

Review of Honda of Hayward

My 07 odyssey had a problem where windows were not...

My 07 odyssey had a problem where windows were not rolling down or up when operating from the driver side. They charged me 150$ diagnosis to tell me what the problem is. I paid 150$ as a diagnosis fee and the part fees to get it repaired. Repair was done on time and had no issues. But, as soon as i tried to unlock the van using my remote, it did not work. I had no chance to go back to the dealership because of some other previous commitments. After two days, i took my van back there to see whats going with the remote. All they ask for is 150$ again as a diagnosis fee. They were not even listening to my problem. Came back home with disappointment and checked online for a resolution. All it needed was a 1 minute to fix the issue. It would have been nice if they at-least talked to me for couple of minutes regarding issue. All they need is 150$ fee every time. My review is regarding the service department only.