11 ELEVEN

Review of Mayan Palace

Don t EVER come here unless you like to be taken a...

Don t EVER come here unless you like to be taken advantage of and have unauthorized personnel enter your room when you re not in it. They also hound you when you get in from the airport to do time share presentations. The transportation here is horrible and you have to wait to get to where you are going for the next train. They run every 20 mins or so. It is not possible to drive your car around the property unless it is to give to valet. They charge a 75.00 resort fee and they charge you to part your car 25.00. They scam you when you are at restaurants and so all they can to make more money from you. We expressed our concerns to management and all he cares about is making money for the company and not about the people staying at the resort. There are PLENTY OF BETTER CHEAPER RESORTS YOU CAN STAY AT AND SAVE MONEY AND TIME. We went on a tour to Chichen Itza ant it took us one hour to get out of the hotel. This is because you have to call 30 min before you leave so valet can get your car and then you have to wait for trains to pick you up. The rooms are not clean and STINK, STINK, STINK. It you like mold, then this is the place for you. MANAGMENT SUCKS HOUSE KEEPERS WERE MORE PLEASANT

Stay away-Experienced Traveler