Dan Burk

Review of Landers McLarty Chrysler Dodge...

Brought my 2016 Ram 2500 in for warranty work, the...

Brought my 2016 Ram 2500 in for warranty work, they had to replace the cam and all the lifters. Dropped it off 5/30/17 and picked it up on 6/17/17. Several issues I noticed when I got home, horable quality control. I did notify the service Rep and was told they would order the coolant hose assembly and it would take a week to come in. It's went from a week to a month. What really pissed me off is the trans fluid being 2 qts low. I could not wait a month for all these other things to get fixed so I have fixed all but the coolant hoses and a few factory fasteners.

1. The hood was not closing right
2. Oil all over my cowling
3. Oil dipstick was bent all the way over to the inner fender
3. Windshield washers was not working
4. Rubber air dams not installed correct
5. Coolant hoses that go to the oil cooler were not fastened do to broken fasteners
And was dangling down by my exhaust manifold on the passenger side
6. Main wire harness was not fasten back to its factory location and this has caused a
The protective shielding to have a hole rubbed in it, also # 5 was part of this problem as well
7. Transmission had a recall on the solenoid pack, this was replaced. Checked th trans fluid later in
Week and it was 2qts low.
8. There is a rubber shim between your headlight and fender and this was broken

UpDate,

All my issues have been resolved, think you Derick and Matt for staying on top of these issues.