Griselle Rodriguez

Review of Keith Pierson Toyota

My experience has been very disappointing, the Sal...

My experience has been very disappointing, the Sales rep that sold my husband his car by the name of JOSE REYNALDO is the most rude and unprofessional sales rep. The car that was sold to my husband "new vehicle" had a scratch, we took the car back so they can fix it, twice they tell us someone will call to schedule. After several attempts in trying to resolve this issue, we had to go back again and this time we spoke to the sales rep Jose that sold the car. He was not helpful at all, instead he was very rude , disrespectful and argumentative. It seems the sales reps are great when selling you the car but trying getting them to help after and you will see a big difference in their customer service skills. I will NEVER do business with Keith Pierson, Jose should not be working with them, he does not put his customers first instead he argues with you , very very unprofessional person to deal with.