Where do I even begin. We stayed here this weekend...

Where do I even begin. We stayed here this weekend, 6/28 to 6/30 and I am not sure how this is called a resort from the run down accommodations to the pool tiles falling off I am at loss. And not sure if there is even house keeping, we were gone all day and when we returned at almost 5 pm room was stil dirty so we took out our own trash and threw all our dirty towels outside our door. The real topper for the stay was the mouse size cockroach my wife found in the bathroom. During checkout I let the front desk now about all of this and they said they would give me 5,000 rewards points, geee thanks for those points that I will never use .