This company is so disrespectful. Adjusters aren't...

This company is so disrespectful. Adjusters aren't doing their job, nobody ever calls back and a supervisor is suppose to contact me within 24hrs of complaining about the adjuster not contacting me...it's been 3 weeks and counting. All the supervisor does is tell the adjuster to call and nothing gets resolved. At first they say they will pay for the damage but then wiggle their way out of their responsibility to pay. This insurance company told the repair shop to find out what was causing a strong gas odor coming from my car. It was determined a gas leak due to the accient. The insurance said fix it and send a supplement and that's what the body shop did. Now they're denying what they said and won't pay. The appraiser acts like they're profession is a macanic telling me my issue is ware and tear when the repair shop clearly states it's a loss due to the accident. I have filed a complaint with Texasome Department of Insurance and will with the BBB also. How is this company still in business. I rate this comany 0!