Joined GNE a few years ago as I wanted a renewable...

Joined GNE a few years ago as I wanted a renewable supplier and they were very reasonably priced. Unfortunately the quality of the customer service has massively deteriorated with shoddy administration, no follow up to queries and huge waiting times to speak to an adviser. A year after leaving I m still locked in a dispute over a miscalculated final bill thanks to Green Network Energy s total lack of co-operation with my new supplier, and additionally am being hounded by debt collectors (and charged for their time!) over what is ultimately a clerical error - this after multiple assurances that this would be resolved.

Avoid! Octopus have affordable green tariffs and are a pleasure to deal with.