I was verbally attacked by an employee in a closed...

I was verbally attacked by an employee in a closed elevator. I used an elevator because the escalator was closed and he told me I should of used a different one because they were sick of stopping on every floor. He then proceeded to make rude comments the whole ride down. I was scared to counter due to close proximity and the aggression this individual showed. I tried to find someone after to talk to but it was so crowded. Will not be going back due to this incident. I felt very unsafe.