Nicole King

Review of Bob Rohrman Schaumburg Ford

Found an excellent car but the customer service wa...

Found an excellent car but the customer service was lacking. My finance documents were never mailed to me ( a month and a half later I had to call to request myself), had to request certain receipts, they would not provide two keys, and my Illinois vehicle registration documents were not process correctly. Now I have to do all that leg work myself. Less than I expect. I won t work with them again.