Accurate
Accurate
Great company with great benefits. Very flexible with ppl who are woking and going to school.
Accurate
Great company with great benefits. Very flexible with ppl who are woking and going to school.
These people are fraudsters. They received a 100% payment from my insurance then tried to bill me for a service already paid for. After 5 calls and being told I was square they sent me to collections. Finally had to get my insurance company and union lawyers involved to get it straightened out. If y...
Wish I could give zero stars. Was treated in ARIZONA for an emergency appendectomy yet they billed my insurance company as if the radiology services occurred in California. How much sense does that make? I wake up in an emergency situation drive to the hospital then drive to California for the XRay ...
Have had to contact this group on behalf of myself and other patients who are being charged and then turned over to collections for free radiologist readings. I have contacted them countless times via phone, email, fax, etc., several times per patient to no avail. Have even met with a representati...
Great work atmosphere with solid technology. Genuine atmosphere to do the right thing for clients and patients.
Complete and total scam, will threaten with collections. My bill had a different doctor than what their "customer service" had on file. Avoid at all costs.
This place text me a medical bill with no info, which makes no sense b/c I never have a medical bill due to the fact that I'm 100% covered through the military. I had to read through their terms and agreement just to find a phone # I could call, and only then I found the "company's" name. THIS HA...
Re-posting a review for North Metropolitan Radiology (NMR), since they are a ghost company with a 1.0 star average rating on Google, and their only contact is through the third-party bill collections agency Zotec. I had to ask very specific questions to find out that even though the person on the ph...
Excellent place to work, good energy, leadership for some reason allows some weak toxic players to continue working there but hey that s office politics. Do I recommend this place to potential clients, absolutely - Joey and Jennifer will take care of you. I hear they re making some big changes aga...
Wish I could give negative stars. Zotec bills on behalf of Summit Radiology in Ft. Wayne. I'm only giving the name because Summit needs to know how much Zotec is hurting their reputation. My daughter had a test done in October and after looking up the EOB, I knew we owed $45.10. A couple of months ...
Terrible experience so far - can't get them to file my bill correctly with medicaid, so they're just telling me "DENIED" and sticking me with a $5000 bill rather than taking the time and effort to submit the claim correctly. Seems pretty lazy to me. I'm a recent widower and can't come close to pay...
I have had an excellent few years working for Zotec. I get to work alongside many talented individuals who are actively changing the landscape of healthcare for the better. Being at a company where the technology exceeds expectations makes my job both enjoyable and incredibly effective.
I asked 3 times for an email communication about my bill. It was useless. They finally asked me to give them a donation which was optional?? I d rate them lower if I could. Texting me instead of sending a bill is unprofessional at best. I finally gave up and paid via phone option. Very poor sys...
Best place to work! So much energy, innovations and community outreach. Thank you Law Brothers!
I worked here for 9 months in their call center. When you arrive for your interview they are so nice and professional. The building is older but has been redone in most places. The call center has extremely small cubicles and outdated computer workstations. They have a computer that tells you when y...
Was hired as temp. as a payment investigator. Started on 05/02/16 and was released on 05/10/16 because he felt that I was not doing a good job of calling a payer to retrieving payment information and collecting an EOB (explanation of benefits)/ "per him I was catching on". This system that I was gi...
I don't know how to post zero stars! This company billed me twice for the same office visit (once a stand-alone bill, once incorporated with other bills). I did not notice at first and paid twice. I tried to call -- no one answered during office hours. I tried to leave a message. I Googled to f...
Paid 2 radiology bills on time over the phone, received confirmation #'s of payments, then several harassing cell phone calls for unpaid bills. I had to print out my bank transactions and mail THEM copies PROVING I paid said bills because my confirmation numbers were not proof! They should not be al...
I had to call them and TELL them to post my insurance contractual. My insurance company actually paid in full, but ZOTEC billed me for the amount designated for the contractual obligation (adjustment). Good thing I read my EOB from my insurance company.
Terrible phone billing service, they do not give you emails and insist on fax and then "never receive" the faxes. Avoid this place
-- Billing department is the worse. We never received a bill. we tried paying from insurance detail, but there was no address on there to make payment. We tried paying from website, but there is no address on there. We did get a nasty notice from collection agency, for not paying the bill we never r...
PUBLIC BEWARE:
"Accidentally on Purpose" Zotec illegally failed to submit claim to Medicare, using 4 different excuses as to why NO claim was filed with Medicare. YET all info and claims were properly sent to supplemental insurance & lab..
4 times I was told by Zotec, that a claim will be resubmi...
Had the pleasure of coming across CEO T. Scott Law. One of the most respectful and nice people I ve interacted with.
These people are con artists. I was involved in a car accident and needed emergency care. The other driver was at fault and their insurance paid the hospital, doctor and radiology bills directly. These people, on "behalf" of Quantum Radiology claimed to have never received payment and sent the matte...
My customer service experience has been absolutely HORRIBLE. I have a charity care reduction letter that covers my 100% of my bill and have sent it twice in the mail and once via email. I have talking with them and they let me know that it is taken care of, yet I continue to get calls stating that m...
Had to follow up call about 8 times before changes were made to my bill, each time with 20 minute hold times. There seems to be no effort to help clients.
Had a test don at Simon Med on 4/2. they processed my check thru ACH as a debit on 4/6, and deposited the check thru my bank on 4/8. They admit to getting 2 payments but I am still waiting for a refund 7 weeks later. This is the word\st company to deal with, they promise 7 day for a check multiple t...
I wish I could give a negative star rating. "Customer service" is the opposite of what I was provided. I never received a bill and learned that I had owed for a service by checking my credit report! I was sent to collections for something that I never knew existed. No on did any due diligence to c...