Mona

Review of Zotec Partners

Was hired as temp. as a payment investigator. Star...

Was hired as temp. as a payment investigator. Started on 05/02/16 and was released on 05/10/16 because he felt that I was not doing a good job of calling a payer to retrieving payment information and collecting an EOB (explanation of benefits)/ "per him I was catching on". This system that I was given a crash course in was only 3 months old and still had a lot of updating needed. Everyone has a different was of doing the same work/job in which suits them to be productive. How professional is it that not the temp agency but the supervisor tells you that he was letting you go before letting you go after working you for 2 hrs. In training you are asked to ask questions, but don't not if you want a temporary job or job in this department. And if so, create yourself a script per the supervisor/trainers words to do the job being asked of you. Because if your not using his words....Oh well... And for the record if I didn't know what I was doing in retrieving EOBs, how did I manage to have a 1599 pages in a bulk check amount faxed.... Among others... But I guess you don't get any credit for that... Not a good company to work for... And I would not recommend anyone.. But to each his own and good luck.... Not to mention that this department and software was created to do the work of hundreds of individuals jobs that were eliminated... "per supervisor/trainer".