I only wanted to have a knob that broke replaced under warranty but I have only gotten absolute terrible service. They are very hard to contact over the phone and lie to you in emails with false follow ups and promises. I do not reccomend this company for anything.
Octavio was my technician. Total professional. Went extra mile. Knowledgeable courteous and thorough. High high recommendation. Great experience
Wind service repaired my dishwasher very quickly Octavio was very professional
They don't stand behind their work. Asked them to diagnose a leak from our refrigerator. They said it was coming from a house line and we needed a plumber. Plumber changed the line and leak continued and he told us that leak was not from house line but refrigerator itself. Correct part was ordered ...
Dave of Wind service was professional, polite and extremely competent. He was able to quickly determine what the problem was and how to fix it. I recommend without hesitation Wind Service and specifically Dave.
Excellent service - arrived within an hour of the start of the appointment window. Technician was friendly and helpful and knew what the problem was almost immediately. Quality service and would highly recommend.
Great Service tech (Neal)
Showed up on time .Found problem. Fixed and only charged a service call fee.
Another company charged me 125.00 and did nothing and told me I needed a part that cost with labor 848.00
Thank God for an honest Tech from Wind..
Would definitely call on WIND Service again.
Technician came on Wednesday just after the end of an all day window! Needed to order a part. Said he was coming back today, Saturday, between 12:30 and 3:30. It is now 4:20! I have wasted this entire, beautiful day.
I have used Wind on 3 occasions. Most recently on 7/9/2019 to repair my Whirlpool refrigerator. They were at my house within 12 hours of my call to them. Neil A was the service tech. Neil was able to diagnose the issue right away,and the problem was fixed in a half hour. Neil was curtious, and took ...
Very happy service is great Octavio did a very professional job will recommend
Excellent service, highly recommend! Vincent, the technician, did an excellent job.
Cannot thank Wind Service enough for sending technician David P to our home regarding a water leak problem from the freezer. David was extremely neat, courteous and knowledgeable! Within a half hour he addressed our problem and corrected it. Wind Service Inc should be proud to have technicians like...
I have a maytag contract for my laundry center. The technician came out 4 times and still could not fix the machine. This has taken over a month and they have called to cancel the appt 2x's because parts were still not in, after I took the day off to wait for them. The worst experience I have ev...
I recently had an issue with my wash machine which is a whirlpool. I absolutely love it and when it broke I was devastated, because I thought that was it. Luckily wind shield has an awesome technician named Dave W. He was super polite and professional! I would highly recommend calling him if you hav...
What a great experience with this company to repair my washing machine very happy I had world pool extended warranty it saved me hundreds of dollars and thank you technician Neil very professional!
Excellent service repairman was professional and polite
Horrible customer service. Vey rude and did not fix issue with dryer!!
Wish I can give no stars!!!
Called before the service call. Arrived on time. The technician was professional and courteous. A wonderful experience ! Thanks
I purchased a KitchenAid french-door refrigerator in April of 2015. After delivery and use, frost was building up in the freezer. I scheduled a service call with Wind Service. Tech came out and determined that the door liner and seal at the bottom on the door were defective. He ordered a door, br...
Wind Service came to fix my washing machine through Maytag. The entire process through them was AA++. When setting up appointments, people were courteous and polite. The tech that fixed the issue, named Andrew, was on time, polite, and explained the issue thoroughly. He had to come back the followin...
Very satisfied with Service! Tech was not only
knowledgeable but polite David P. repaired my washer / had parts on same day ! which to me was very important!
thank you Davd P. & Wind Service
Refused to fix dishwasher "because it wasn't broken". After 3 years of it working find, washing and then head drying the dishes; the heat dry stopped working. They came out and said it was a problem with the water going in (which we measured at 120 degrees) and the washer was fine. After calling t...
Craptastic and rude. Didn't solve the problem. Will report to kitchenaid and BBB. This operation should be shut down
Technician came twice to "check" my dishwasher and order parts. I called the office to confirm a date that the part would come in. They have no record of needing any parts.They now told me to call Kitchenaid and request a new company. Sounds like are billing kitchenaid for visits and not doing anyth...
I had an appointment scheduled for Saturday between eight and 12 not only did they never show up nobody called me to notify me if they were running late or if they had to reschedule from reading the reviews online I am 100% sure that I am not going to reschedule an appointment with this service com...
Excellent professional honest service. The technician arrived on time and diagnosed accurately. Would recommend this company .
I WISH WE COULD GIVE NEGATIVE 5 STARS.....THE MOST RUDE PEOPLE EVER,,,,I HAVE A CRIPPLED ANIMAL IN MY HOME AND WHEN THEY KNOCKED AT MY DOOR AT 7:40 IN THE MORNING SHE BECAME EXCITED AND WENT TO THE BATHROOM ON THE KITCHEN FLOOR... SHE IS ALSO UNDER A DOCTORS CARE AND THE VETS COME TO MY HOME...I AS...
Octavio A. of Wind Service, Inc. was professional and thorough. He understood the importance of getting my range repaired as quickly as possible, so that my family and I would not have to continue to eat out. No only was this becoming expensive, but it was just a major inconvenience. He took the t...
I recently asked for their service to fix a problem with my maytag washing machine.
The problem with the machine- it is leaking. First time their technician came to inspect the machine and said the problem was with the drainage hose and that need to replaced as it is cracked.
I bought a new h...
Wind Service was contracted by PC Richards to perform service on a Kitchen Aid dishwasher.
They sent David P, a very sincere and caring technician.
The work was performed neatly, on time and with utmost care.
David was clean and cleaned his workspace after he was done.
Never have I had a service...
Absolutely horrendous service tech. Stormed out of my home when I asked him why service ticket said evaporator. So why didn't he come prepared with an evaporator? ? He stormed out of my house like a child. Save yourself the aggravation and go with another company.
Best service ever recommended to anyone who needs appliance repair honest reliable friendly and very professional
We purchased a refrigerator a few years ago from PC Richards and bought the extended warranty. The compressor on the refrigerator broke 2 weeks and we had a technician from Wind Factory come out to look. They couldn t fix the issue during the visit and needed to order a new compressor which they s...
Wonderful company!! Fixed my washing machine and were very professional! Will use them again...
Great company! They were sent to do a warranty repair on my Kitchen Aid refrigerator by PC Richards. The ice machine broke. The technician was on time, courteous, polite and very knowledgeable. I would recommend them to anyone that is having problems with their appliances. 10/10
I have used Wind several times because my appliances are junk and every time Wind has done an excellent job. The technician that comes to me is super skilled, quick, clean, and always polite!
We would highly recommend Wind Service! Unfortunately, we had two small, but noticeable, dents in the freezer door of our new Kitchen Aid French Door refrigerator. After calling Kitchen Aid, we were put in touch with Wind Service. They contacted us and requested pictures of the damaged door to be se...
Friendly, helpful and most important got the part fast and my dryer is back working
Nice repair tech's, but horrible operation. They couldn't fix my dishwasher and refused to tell that to Whirlpool so now I have to fight for a replacement.
Horrendous business - don't ever get involved with them.
Very good appliance repair service, repair people are very good, efficient and knowledgeable
Cesar came to my home to fix my appliances on two different occassions. I wouldn t have anyone fix my appliance if it s not Cesar. He s a professional and as friendly as they come. Thank you again Cesar!
Andrew came today to repair our KitchenAid dishwasher. He arrived on time and was very professional and friendly. He made the repair quickly and our dishwasher is up and running again. I would definitely recommend this company! Thank you, Andrew! :)
I found the service to be pretty good. The serviceman found my dryer problem right away and had it fixed within 30 minutes. The parts were on the truck and he was polite and professional.
Service man was patronizing and rude. He acted as though I should have known the problem with my washing machine (LOL). His manager was unhelpful and threatened to not help me unless I was patient and listened to him. Unacceptable service and attitude, hence the 2.8% overall ratings they have. W...
This company came to assess an issue with my oven. The service tech told us that it could be one of three issues and without replacing all three parts they have no way of knowing which one it is. I paid $125 to get a diagnosis as what was wrong. I did not receive that. When I called wind service to ...
I was very happy with the gentleman Neil A. that came to repair my refrigerator. He was pleasant and knowledgeable. Thank you.
scheduled a washer repair - called the day before - was confirmed to the follow morning - got a call at 10am morning day of the service - that the technician called sick & the next available date is in few more days....you lost my business.
Horrible, they are an authorized repair provider for PC Richards. They have been to my house 6 times over the past 3 months for a non-working ice maker. Dave from Wind replaced one part at a time, only to have it fail a week later. I have spent hours on the phone with customer service trying to ge...
Horrible customer service and VERY unprofessional! They didnt have the proper equipment, in fact the tech asked to use my ladder / step stool! I tried to exsplain to him that I'm not willing or comfortable assuming any liability (just in case he fell) and he instantly became aggravated and told me t...
David P. was the so helpful and so professional I needed to post a review! David P. Knew exactly what to do after we had so much trouble from the manufacturer and Lowes where we bought the fridge. Thanks David!
Awful service and work.l I had them at my house twice to fix the same issue, and each time they could not fix it. They warranty their labor for 90 days and it was just outside of 90 days. After using them continually since 2014, I'm through and using someone that can actually fix the problem
Dishonesty at its best. I'm not sure how Kitchen Aid can even sponsor a company like this. The technician came to my home, spent less than 5 minutes on my refrigerator, told me it was a closed system problem, not worth repair at $3500 (for a $2,000 fridge) and charged me $105. How can I argue with t...
Thank you Wind! David P was amazing! Very knowledgeable! He fixed my dryer to perfection!