Chriss W. Roads

4.6 · 109 reviews
chriswroads.co.uk Write a review
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David Whyman
Reviews 1
2020-09-27 05:42

I picked up my new mazda cx5 two weeks ago from he...

I picked up my new mazda cx5 two weeks ago from here and was looked after by Matt and I received top class service.

I received more than I thought for my trade in, they serviced the car, MOT'd it and placed two new tyres on the front at a reduced cost as a good will gesture.

Their after sales ...

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Cat Kendall
Reviews 1
2020-09-23 23:46

If you want a car buying experience that doesn't l...

If you want a car buying experience that doesn't leave you pulling your hair out come to these guys. First class customer service and care . Very easy to deal with. All info is covered. They can't do enough to help. Definitely recommend and definitely use again! Fantastic

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Carl Robshaw
Reviews 1
2020-09-06 09:30

Just brought my second car from Chris roads. Excel...

Just brought my second car from Chris roads. Excellent service yet again. Quality cars and very helpful salesmen. Dealt with Matt this time and he couldn t do enough to help me. Will definitely be using them again in the future. A++++

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Vernon Flaxington
Reviews 1
2020-08-21 15:09

After looking on line, visiting car supermarkets, ...

After looking on line, visiting car supermarkets, dealers, finally decided on Seat Leon estate car. But after visiting those places, encouraged me to think seriously about where I buy it from. I saw the exact car I was looking for on Chris W Roads website, I read the reviews and was glad to see they...

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Aaron Beecroft
Reviews 1
2020-08-19 22:29

I came across this garage whilst looking for a new...

I came across this garage whilst looking for a new car, came across one that had everything I wanted, so got in touch and drove 60 miles to view it the following day. Paid my deposit and picked it up the following week.
I dealt with Wayne who was fantastic, no pressure to purchase any extras or tak...

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Chewy
Reviews 1
2020-08-17 17:28

I d just like to say a massive thank you to all th...

I d just like to say a massive thank you to all the staff at Chris W Roads for a very plesent car buying experience. I was always worried about dealing with car dealerships as you always hear the horror stories of once they ve sold you the car they want nothing to do with you but Chris W Roads is ...

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Carol Prince
Reviews 1
2020-08-16 15:35

Completed purchase of a vehicle today. From initia...

Completed purchase of a vehicle today. From initial browsing to purchase we were impressed with the welcoming friendly no pressure and professional approach of staff, in particular Wayne who was very helpful and informative in helping make the right choice for us . We would highly recommend this ...

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Lee T
Reviews 1
2020-08-11 05:41

Thanks to andy for sorting out a deal on a car for...

Thanks to andy for sorting out a deal on a car for us , top bloke really appreciate it and also thanks to steve for carrying out the test drive even though i given him a near death experience lol would definately come back again for my next car

Cheers lads!

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Hazel Nixon
Reviews 1
2020-08-10 14:21

Ticked all the boxes for me !

Ticked all the boxes for me !
Thank you Wayne, I am so happy with every aspect of the service you gave me on purchasing my car. You explained every bit of knowledge I needed.
All the staff are polite ,friendly, helpful and professional in a relaxed atmosphere.
THANK YOU.

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Michael Oakes
Reviews 1
2020-08-06 11:16

We've brought 4cars now from chris roads and every...

We've brought 4cars now from chris roads and every time we have had excellent service. all the staff are friendly and helpful and I would recommend them if you are after a new car go and have a look these come highly recommended once again thank you to ash and is team

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Jenny Clarke
Reviews 1
2020-08-06 03:00

Bought a 1 Series from this dealership in Septembe...

Bought a 1 Series from this dealership in September. Reasonably priced but I had three issues - the old MOT had the wrong mileage logged (higher than current mileage), this should have been picked up by the salesman but wasn't. The power steering was very heavy and thirdly the engine coolant kept dr...

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John Mirow
Reviews 1
2020-08-05 14:42

Failed sale

Failed sale

I had to cancel an intended car purchase. Despite this Ash was the most helpful and friendly.
Salesman I have ever spoken to. I would recommend him to anyone thinking of purchasing a car.

John M

Surrey

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Ruby Ring
Reviews 1
2020-07-13 19:58

Well worth the 7 hour round trip. did a lot of res...

Well worth the 7 hour round trip. did a lot of research and this car dealer definitely offered the best car at the best price . Wayne and all the staff were very friendly and helpful . I wouldn t hesitate to use them again and have already recommended to several people . Only disappointment was that...

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Rob Bryant
Reviews 1
2020-07-08 17:59

The salesperson Martin was really helpful and prov...

The salesperson Martin was really helpful and provided a friendly, professional and welcoming service. The car was prepared with care and a new rear tyre put on. Craig, in the service department was efficient , professional and courteous when sorting out the few jobs we requested (fixing a couple of...

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Ian Nightingale
Reviews 1
2020-07-04 08:27

Fantastic Service

Fantastic Service
All the staff played a part but Martin was very helpful. Overall experience was great, even though you are spending large amounts of money we where made to think it was the right decision and made to feel very comfortable nice to have no pressure.

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Lauris Lazdins
Reviews 1
2020-06-14 01:32

Dodgy garage! Avoid! 4 times in 6 month time car w...

Dodgy garage! Avoid! 4 times in 6 month time car was brought back for warranty repair (not repaired). 2+ months without car.
Incompetent mechanics. (not repaired 4 times, track rod end not tighten after change) Paid for the parts which were not changed. (Clutch, DMF)
Car supposed to be HPI clear w...

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Paul Wainwright
Reviews 1
2020-06-08 20:58

Myself an wife fetched our new car from Chris W Ro...

Myself an wife fetched our new car from Chris W Roades, today we are Delighted with it, If you looking for a New car i highly recommend Chris W Roades they are really helpful an very laid back they can't do enough for you Wayne who helped us was excellent in everyway.

We thank Wayne an the staf...

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ady gelsthorpe
Reviews 1
2020-06-03 06:05

Well here goes ide like to say thank you to start ...

Well here goes ide like to say thank you to start with I collected my car on Friday ford focus I went in early on purpose to learn more about the place people I was dealing with I sat with a old gentleman waiting for his Renault capture warning light come on he was approuched by some one telling hi...

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James Simpson
Reviews 1
2020-05-11 15:26

Excellent company, the high star rating is justifi...

Excellent company, the high star rating is justified. I spoke with Wayne when dealing with a car I wanted, great guy, great customer service, no pressure, I felt totally at ease from start of purchase till the day I drove it home. Plenty of great choice on the lot. Something for everyone. Will deal ...

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Lauren A
Reviews 1
2020-05-08 06:10

absolutely amazing service, the way the whole proc...

absolutely amazing service, the way the whole process was dealt with was so professional! so trustworthy as the purchase was done within lockdown so the car had to be delivered before i could see it, but the car was in absolutely immaculate condition like i was told by the company! really would reco...

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Kay Squires
Reviews 1
2020-05-08 01:12

Purchased my SUV from Chris W Roads and cannot pra...

Purchased my SUV from Chris W Roads and cannot praise their customer service enough both pre purchase and also post purchase. I love my SUV and would highly recommend to friends and family. Thank you Ash, Mike, Wayne and Craig and all the staff their for your prompt polite and welcoming service and ...

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A O'Malley
Reviews 1
2020-05-05 00:22

A shining example of how customer service can be a...

A shining example of how customer service can be at its best. No pressure from sales people, but no negotiation on prices, like most dealers. Process are good and finance options are competitive. In business for 40 years and I'm not surprised. Will definitely go back next time I need a car.

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Michael Sharman
Reviews 1
2020-04-23 09:32

Brilliant service. From first point of contact, t...

Brilliant service. From first point of contact, to completion of the sale everything was friendly, informative and proffessional with no heavy pressure selling. Andy made the whole transaction easy, answering all questions fully and made us feel welcomed and valued as a customer. Overall a very pl...

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Brian Underhill
Reviews 1
2020-04-20 02:13

An absolute professional organisation thay had the...

An absolute professional organisation thay had the car i was looking for and after travelling 80 miles to collect the car was treated well everything was sorted for me pleasure to do business with them ill definitely be using them again 100% recommend to use them

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Kathleen Till
Reviews 1
2020-04-19 19:16

Thank you Matt for looking after me so well in a f...

Thank you Matt for looking after me so well in a friendly down to earth manner,i was very happy with the service I received and will recommend to to any friend who are looking to change there car,i found Chris w roads to be very honest and fair.

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Jacqueline Gresham
Reviews 1
2020-04-18 14:15

Went with my daughter to look at cars, the salesma...

Went with my daughter to look at cars, the salesman was patronizing bordering on insulting! He kept referring to my daughter as a kid(she is 24) and suggested she didn't know what she wanted, and that she was choosing her car based on its colour! Wouldn't have bought a car from there even if it was ...

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David Stoney
Reviews 1
2020-04-12 10:27

Amazing service from first visit to look at a car ...

Amazing service from first visit to look at a car I had seen online to picking the car up. Would definitely recommend Chris W Roads to anyone and will certainly be back next time. Matt the salesman I dealt with was helpful, professional and friendly. Thanks again!

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James Pye
Reviews 1
2020-04-03 13:22

A pleasure to deal with. Straightforward and helpf...

A pleasure to deal with. Straightforward and helpful throughout. Went the extra mile to ensure that the car I purchased was in tip top condition - and worth every penny of what I paid for it. Not necessarily the cheapest, but certainly one of the best dealerships I ve dealt with. Service counts for ...

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Caroline Middleton
Reviews 1
2020-04-02 12:59

Just wanted to say a big thank you to all the staf...

Just wanted to say a big thank you to all the staff at Chris W Roads particularly Martin Hughes for helping us buy our new car. The customer service is outstanding and the atmosphere friendly, professional and respectful. I will not hesitate to recommend Chris W Roads to anyone I have never had bet...

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Nick Cook
Reviews 1
2020-04-02 02:06

My recent car purchase from Chris W Roads Ltd was ...

My recent car purchase from Chris W Roads Ltd was done in a helpful and professional manner, but it has been their after-sales service that has really excelled. They dealt with an unforeseen problem in a very satisfactory and efficient manner with no fuss or hassle - Thanks Craig. Highly recommende...

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Shaun Mees
Reviews 1
2020-03-28 12:55

Excellent service,salesman explained everything in...

Excellent service,salesman explained everything in detail but no hard sell on things like warranty. Plenty of hot drinks nothing too much trouble. Large amount of stock to suit all pockets. And an excellent web site ,if you are looking for a used car give these guys a look in you won't be disappoint...

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Michelle Evans
Reviews 1
2020-03-22 06:56

Brilliant service from the start to finish. I pur...

Brilliant service from the start to finish. I purchased a Citroen C1 VTi a week ago and it's a ' brilliant little runner. We were offered a good price part exchange on our Astra Estate car. Martin was very professional and were very helpful with the purchase of the car and made us feel very wel...

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Hilary Kelso
Reviews 1
2020-03-21 22:53

Picked up my new car last week. Was looked after b...

Picked up my new car last week. Was looked after by friendly, polite salesman Matt, with no pressure, explained everything clearly and patiently, answered all my questions and give excellent after service. Left garage with a new car, confidence and a very happy customer. Many thanks to Matt and Ash.

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Bill Kennedy
Reviews 1
2020-03-13 03:16

Just bought a Tuscon from here and after having lo...

Just bought a Tuscon from here and after having looked round locally- South Yorkshire- I stumbled across the Roads website on the bet , and there it was. Genuinely very happy with everything. I would suggest this company looking for a reasonably priced second hand vehicle. Much of the stock appears...

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Kenny Mann
Reviews 1
2020-03-12 00:25

I purchased a car recently from Wayne.

I purchased a car recently from Wayne.

No nonsense sales. To the point and it was great. Nothing was to much trouble.

Everything he said he would do got done and even when we hit a stumbling block he got it sorted very quickly.

I would not hesitate twice about using Chris W Roads again for ...

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leyla tanir
Reviews 1
2020-03-08 14:47

I am extremely happy with the service at chris w R...

I am extremely happy with the service at chris w Roads. I had hard a bad experience when buying my last car and had no idea what to do. Wayne was amazing and talked me through everything so that I understood what I needed to do. I now have a beautiful and reliable car.
I would recommend them to any...

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Galacticmaster
Reviews 1
2020-02-28 10:35

Did not buy a car from them sadly due to make/mode...

Did not buy a car from them sadly due to make/model not being avaliable at the time. However, i dealt with their sales team both on the phone and in person. They were extremely helpful with finance offers and knowledgable on the stock of cars they have owners/accidents/mileage ect but they also had ...

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Jane Dunnill
Reviews 1
2020-02-28 10:03

Extremely pleased with my car purchase experience!...

Extremely pleased with my car purchase experience!
I recently visited Chris W Roads to view a car I was interested in. As they have been in business for many years, this gave me assurance that they would be good to deal with.
I was not disappointed. I was offered a test drive, which was very tho...

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paul leeson
Reviews 1
2020-02-23 08:55

Superb experience

Superb experience
As after trawling the internet and doing the rounds around the usual car supermarkets and independent garages. I have to say Martin at Chris W roads was excellent from start to finish and the service I receieved swing the buying decision in there favour. Friendly, absolutely not p...

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Brian Benford
Reviews 1
2020-02-17 19:15

What an amazing service bought a Jaguar XE and aft...

What an amazing service bought a Jaguar XE and after a week came to it and it wouldn t start rang Chris W Roads they came fetched the car, got it fixed and delivered back to me all clean they definitely went above all expectations and can definitely say I wouldn t hesitate to buy another car from th...

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Barry Wright
Reviews 1
2020-02-12 13:08

I came across Chris W Roads following some online ...

I came across Chris W Roads following some online research into local car dealerships and the remarkable reviews they were getting. They also had a car I was interested in. The receptionist was friendly and professional on the phone when I enquired and their sales people soon got back to me with a ...

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Christine Tunneycliff
Reviews 1
2020-02-02 20:42

Purchased a car from Chris Roads, Wayne who dealt ...

Purchased a car from Chris Roads, Wayne who dealt with us was very knowledgeable and calm given I could not make my mind up on which make of car. The whole experience was stress free, no pressure sales to purchase anything. I will be going back again in the future and would recommend to anyone.

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Jamie Paice
Reviews 1
2020-01-28 10:23

As a long distance buyer, there s always additiona...

As a long distance buyer, there s always additional anxiety when buying a car. Chris W Roads went above and beyond to ensure I was well looked after when purchasing a car at the back end of 2018. Pre-sale, during the sale and post sale, they provided an absolutely first class service. Keep up the gr...

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Nikki Lee
Reviews 1
2020-01-23 18:05

This company have been outstanding! The customer s...

This company have been outstanding! The customer service is excellent, polite and professional. All the staff are really polite, helpful, and will go our their way to offer to help you. A flawless experience and would recommend them to anyone.

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