I was approached by Ethan at World Options who advised he could save the company money on international shipments (don't they all) However, using the portal system gives me total transparency. All prices and various options are clearly laid out.
We have saved a small fortune on some of our intern...
We have used this service for years, and have zero complaints! Customer service is second to none and the online booking portal is quick and easy to use and saves us money. What's not to like.
Friendly, efficient staff to help with queries, much easier to get through to than shipping with the couriers direct. Very competitive prices and a great user friendly system.
Great customer service, always very friendly and helpful. Tonin has helped me when there had been complications with my parcel and resolved them quickly and professionally. Would highly recommend using World Options
As we only send a few packages per month, we struggled to get reasonable rates from all the major couriers. They sales reps would promise good rates but after a few months the rates would increase due to us not meeting the spend criteria. With world Options we benefit from their bulk business with ...
These guys are amazing. I've run my small business exporting goods worldwide for the last three years. I've worked with many booking agencies and online courier companies and up until now its been hazardous to put it mildly. I've had such good service from World Options - they always answer the phon...
When I asked for their complaints department contact details they would not give to me and I told a senior woman there called Janettte Derbyshire that i wanted the complaints detail my email twice and she ignored all my emai...
Booked with TNT but not collected after 3 days, Customer service response was TNT System down yet World Options website still allows you to book TNT and no mention of this on their site. Good service when it works but very average when not. Also had damaged good from poor handling which we have had ...
All services on a one portal, one invoice and a great personal customer service. The biggest benefit for me is that I can deal with my personal accounts manager directly, don't need to waste time waiting for carrier to answer and deal every time with a different person.
Great online portal for quick rates. Easy to use interface. Excellent customer service via the portal. Ability to track shipments all the way through transit.
Easy to use portal and great support service. To be able to get instant quotes from a range of carriers is really useful and helps our business to be super efficient! I have recommended World Options to a number of people, all who tell me they have been delighted.
A fantastic platform to access discounted shipping rates via the best Carriers in the World.. What could deter anyone from using their site and have dedicated account management support ? Highly recommend.