World Options Limited

4.4 · 44 reviews
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Patrick Costello
Reviews 1
2020-12-26 10:39

I was approached by Ethan at World Options who adv...

I was approached by Ethan at World Options who advised he could save the company money on international shipments (don't they all) However, using the portal system gives me total transparency. All prices and various options are clearly laid out.

We have saved a small fortune on some of our intern...

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Robert Craig
Reviews 1
2020-08-25 02:46

As we only send a few packages per month, we strug...

As we only send a few packages per month, we struggled to get reasonable rates from all the major couriers. They sales reps would promise good rates but after a few months the rates would increase due to us not meeting the spend criteria.
With world Options we benefit from their bulk business with ...

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Lotus Belle
Reviews 1
2020-08-23 08:50

These guys are amazing. I've run my small business...

These guys are amazing. I've run my small business exporting goods worldwide for the last three years. I've worked with many booking agencies and online courier companies and up until now its been hazardous to put it mildly. I've had such good service from World Options - they always answer the phon...

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Mark Watts
Reviews 1
2020-08-07 21:47

Stay away from them.

Stay away from them.

If you have an issue they are less than useless.

When I asked for their complaints department contact details they would not give to me and I told a senior woman there called Janettte Derbyshire that i wanted the complaints detail my email twice and she ignored all my emai...

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R S
Reviews 1
2020-06-10 05:50

Booked with TNT but not collected after 3 days, Cu...

Booked with TNT but not collected after 3 days, Customer service response was TNT System down yet World Options website still allows you to book TNT and no mention of this on their site. Good service when it works but very average when not. Also had damaged good from poor handling which we have had ...

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Bel
Reviews 1
2020-05-27 02:50

All services on a one portal, one invoice and a gr...

All services on a one portal, one invoice and a great personal customer service. The biggest benefit for me is that I can deal with my personal accounts manager directly, don't need to waste time waiting for carrier to answer and deal every time with a different person.

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K
Kustom Kit Gym Equipment
Reviews 1
2020-03-03 00:05

100% agree with Alax Dawson

100% agree with Alax Dawson

3 invoices came in at 200% more than was quoted on the site as it was oversized, stating numerous additional charges and fee's.

We were told we needed to provide proof that the parcels were not oversize or the charges remain. The parcels had already been delivered, ...

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Toby Frostwick
Reviews 1
2020-02-20 00:23

Easy to use portal and great support service. To b...

Easy to use portal and great support service. To be able to get instant quotes from a range of carriers is really useful and helps our business to be super efficient! I have recommended World Options to a number of people, all who tell me they have been delighted.

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Mark Brighton
Reviews 1
2020-02-18 13:31

Appalling company that say they will deliver your ...

Appalling company that say they will deliver your items but then loose them for numerous days.

CEO then blames staff in franchises and the customers. As well as making remarks regards world renowned companies

Had to contact trading standards

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