Wackerli Auto Center

4.3 · 200 reviews
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Rocky Knop
Reviews 1
2020-09-27 16:44

Jason helped my friend, Linda, buy a loaded Terrai...

Jason helped my friend, Linda, buy a loaded Terrain. He was so patient, helpful, and had a great sense of humor. If I was gonna buy a newer or new vehicle, I would want Jason for my salesman!
All the Staff at Wackerli Buick GMC were helpful and friendly....not pushy or overbearing like you imagin...

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Jon Petty
Reviews 1
2020-09-25 08:37

Due to recent events, I feel forced to tell you ab...

Due to recent events, I feel forced to tell you about my experience with BA Wackerli GMC/Subaru in Idaho Falls.
I saw a 2008 GMC sierra on their used lot that I liked and wanted to learn more about its history before I purchased it.
During this process I asked if the ball joints were in good condi...

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Bethany Hardin
Reviews 1
2020-09-22 23:03

I have mixed feelings. Customer service was great ...

I have mixed feelings. Customer service was great when I complained. The front desk guy was very apologetic when the mechanic took 6 HOURS to change the tires. Yes six. And then come to find out the tires didn't fit and they had taken my tires off their rims and didn't even put them back on.
When w...

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Paul Hunt
Reviews 1
2020-09-15 07:09

Just bought a GMC truck that had some issues but w...

Just bought a GMC truck that had some issues but worked and just needed some TLC so i thought id bring it to the pros of that brand of vehicle. However After having to wait a week and finally being able to get someone just to look at the vehicle i asked more than once for the 172 point inspection wh...

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Carol Lewis
Reviews 1
2020-09-06 16:39

Cy was professional and very helpful. He obviously...

Cy was professional and very helpful. He obviously wanted us to find a car that best suited our needs, and helped us learn enough about our choices to be very pleased about our new GMC Acadia. The staff who helped with the financial side of the purchase was also very helpful.

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Larry Lawless
Reviews 1
2020-09-05 09:36

Weird experience - took my GMC truck to get a tune...

Weird experience - took my GMC truck to get a tune-up; the little high-strung bald guy that checked me in (general manager?) put me on edge. Very uptight, awkward guy -aggressive sales pitch. Building was cinderblock warehouse housing Cadillacs, super strange. Walk in to the service counter: Emily, ...

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Tyler Schwendiman
Reviews 1
2020-09-03 10:12

Horrible experience they would not warranty my Cad...

Horrible experience they would not warranty my Cadillac and so GM had me take it to taylor Cadillac in Rexburg and they treated me very well and warranted everything, save your just self and do not use these people to buy or service your vehicles!

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Amy Goodman
Reviews 1
2020-09-02 23:01

Edit: Wackerli made up this little story below tha...

Edit: Wackerli made up this little story below that doesnn't actually represent the truth. Numbers are numbers, but Wackerli is totally unprofessional and apparently missed the point entirely. Went somewhere else and got what we needed.

Original post: I guess we should have come to look at the ra...

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Shaylee Rose
Reviews 1
2020-09-01 17:27

After going to almost every dealership in this tow...

After going to almost every dealership in this town, and talking to more people than necessary! I started to get discouraged in my search for a new vehicle. Until I got to Wackerli that being said I m so thankful Jason was there to help me out although it was cold and snowing!
These guys really tak...

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shane short
Reviews 1
2020-08-28 14:26

On Memorial day, my trucks vacuum pump completely ...

On Memorial day, my trucks vacuum pump completely "exploded" during a long road trip from Wyoming to Oregon. I called multiple dealers and not a single one was open, not even GMC customer service lines were open. Then I found Wackerli. Before calling, I had accepted defeat and was planning to spend ...

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Tomas L
Reviews 1
2020-08-23 09:09

We bought our Town and country min-van through Wac...

We bought our Town and country min-van through Wackerli Auto in 2016 with that we also purchased Gap insurance through them also. We were recently in a car accident and totaled the vehicle. We are trying to file a claim with the gap insurance and Wackerli keeps giving us a run around acting like the...

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Lori Farnsworth
Reviews 1
2020-08-12 22:27

Jason Haring was welcoming, enthusiastic and did w...

Jason Haring was welcoming, enthusiastic and did whatever it took to make the sale. He and Chris explained all the features of our new car and Frank was very efficient with the paper work. This is the second car we have purchased from Wackerli!

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Greg Defield
Reviews 1
2020-07-27 22:23

William is very honest, and not a pushy salesman! ...

William is very honest, and not a pushy salesman! If we had a question he would answer it or get the answer from his manager, Chris. We would definitely come back to Wackerli and buy another car or truck from William. Chris was very helpful too except for two items and those were the side steps and ...

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Jeremy Christian
Reviews 1
2020-07-27 08:31

They were able to work with my schedule to make th...

They were able to work with my schedule to make the sale fast and easy. Mike listened to me and helped me through the process. Frank in finance was very good too. They were fair on price of vehicle and on my trade. Thanks Wackerli GMC.

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Arissa White
Reviews 1
2020-07-23 16:25

The worst car buying experience we have ever had. ...

The worst car buying experience we have ever had. They said they would fix all the scratches and dings on the car we bought but even after bring it in multiple time never even touched half of them. There is a crack they were supposed to take care of that we now are having to get fixed ourselves. We ...

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Rae Dutton
Reviews 1
2020-07-23 00:38

These guys are really great! Someone is right ther...

These guys are really great! Someone is right there when you walk in the door to ask if they can help you. The salesman was really nice and got us into the car we wanted to test drive right away. We took it out and fell in love. We went back a few weeks after that, deciding we wanted the vehicle. Th...

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Ed Stevens
Reviews 1
2020-07-19 09:45

High pressure tactics, did not purchase from them....

High pressure tactics, did not purchase from them. Bought the same vehicle in Rigby, saved $5,000.00.
After writing review, I received a message that they would like to address my issue. When I called to speak with that person I was told that the person listed as the general manager has not worke...

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Emilio Varela
Reviews 1
2020-07-14 02:31

Wackerli auto does NOT, I repeat, DOES NOT fix the...

Wackerli auto does NOT, I repeat, DOES NOT fix their used inventory. Nor do they stand by their warranties. I went in and traded thee CLEANEST trade corvette for a Chevy truck that they obviously didn t even yo care to take a look at before they threw it on the previously used lot. I ve had 3 prob...

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Jason Durfee
Reviews 1
2020-07-12 14:19

I've taken my car here multiple times and have nev...

I've taken my car here multiple times and have never had a positive experience. If my car wasn't under warranty requiring a dealer to fix the car I would never go here again. the first problem I had I took the car in for an heater issue and they disassembled the entire engine which I did not request...

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JoDana Mills
Reviews 1
2020-07-11 16:30

I waited over 47 minutes for an appointment schedu...

I waited over 47 minutes for an appointment scheduled last week and still nothing was done to get my oil changed. Not even moved into a bay. No notice was given to me for a delay as I waited in the waiting area. Very disappointed and dissatisfied. Finally left and took my GMC to Smith's Chevrolet.

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Michele Hope
Reviews 1
2020-07-05 21:33

Jason H. called my husband out of the blue and ask...

Jason H. called my husband out of the blue and asked if he was interested in updating his truck. Little did he know but my husband had been think of just that very thing for sometime. He went and looked at the new trucks and long story short we ended up trading in my Buick Enclave and getting both ...

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Kathleen Soupene
Reviews 1
2020-07-04 13:21

The staff at Wackerli was great to work with in bu...

The staff at Wackerli was great to work with in buy our GMC truck. Lexie L. answered everyone of our questions during and even after our purchase. She cared about accommodating our needs and our budget and not the sale. All went above and beyond.

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Wackerli Reception
Reviews 1
2020-07-02 17:21

Wackerli GMC is very welcoming, I love how everyon...

Wackerli GMC is very welcoming, I love how everyone is super helpful, and how super kind they are. Their work ethics are through the roof, and I believe that's super amazing!!! I give Wackerli a 10/10, and I highly recommend that everyone should experience it!!!

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Kylie Adams
Reviews 1
2020-07-02 09:22

The service department is absolutely wonderful. Th...

The service department is absolutely wonderful. They gave me a car to drive while they worked on my car, they didn't Jack me around and my total was exactly what they said it would be.
I'm very impressed and will be returning for service and sales!

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James Haynie
Reviews 1
2020-06-21 11:16

I have multiple vehicles serviced here regularly a...

I have multiple vehicles serviced here regularly and they always aim to please, from the mechanics all the way up to Mr. Wakerli. Recommend it highly. One of my vehicles is a 1985 Cadillac and they had to do extensive research to find several electronic assemblies that were not working. After replac...

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Jason Haring
Reviews 1
2020-06-18 08:50

I started at Wackerli GMC Cadillac Buick on May 11...

I started at Wackerli GMC Cadillac Buick on May 11th 2020 and haven't stopped smiling since. The management is 2nd to none. Our Sales team is the friendliest group of professionals I've ever worked with. If you're looking for the best prices around on a New or Pre-Owned CAR/TRUCK/SUV come down and a...

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Shaylyn Berntson
Reviews 1
2020-06-10 04:29

I recently purchased my first car at Wackerli and ...

I recently purchased my first car at Wackerli and it was a very smooth and easy process. I began the process over the phone with Ethan, who was extremely fast and straightforward, which I appreciated. It made for a quick and painless negotiation, which I had not anticipated. Throughout the process, ...

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aspen T
Reviews 1
2020-06-08 07:15

Run as fast as you can from this dealer. I should...

Run as fast as you can from this dealer. I should have realized the type of people I was working with judging from the exterior of the building. The people I dealt had a "I don't care" attitude. I had an issue with my vehicle on a road trip. When I came in the place seemed really unorganized a...

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Steven Lodwig
Reviews 1
2020-06-03 12:01

Just as a disclaimer, this was the first time we e...

Just as a disclaimer, this was the first time we ever considered buying a car online without test driving or seeing it in person. Naturally, we were nervous and cautious in paying for something, especially a car, without being able to "feel" it. William was reassuring and provided extra pictures a...

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Scott Rogers
Reviews 1
2020-06-02 19:29

Had service preformed here. They listened to what...

Had service preformed here. They listened to what I was saying and resolved all the issues I had with car. Explained what was required to complete the job, called when problems were encountered let me decide what to do. THESE PEOPLE TREATED ME WITH RESPECT AND DID AN OUTSTANDING JOB FOR ME. THAN...

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Daniel Jordan
Reviews 1
2020-06-02 10:02

Very nice staff but they will do everything to con...

Very nice staff but they will do everything to convince you your getting a car. If you don't have a down payment of at a least five thousand dollars or any equally priced trade in do not bother with them. I almost lost my job thinking that I was getting a car because they failed to mention oh we hav...

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Michael Schrotz
Reviews 1
2020-05-25 10:53

JASON HARING is a ten star (*) sales person and Wa...

JASON HARING is a ten star (*) sales person and Wackerli is lucky to have him! We are so impressed with his friendliness *...which is genuine. He welcomed us * the first time we met him; took time * to answer questions and this was AFTER closing hours when he was leaving work late as we were just c...

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Ryan Welker
Reviews 1
2020-05-24 21:15

I have never been treated so poorly by a dealershi...

I have never been treated so poorly by a dealership or any company for that matter before in my life. I brought in my truck that I purchased there just over a year ago for a recall and after the work was done the technician backed my truck into a parked fork lift going fast enough to smash my rear b...

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Tyler Hill
Reviews 1
2020-05-17 01:54

Jason and Chris went above and beyond to help me a...

Jason and Chris went above and beyond to help me and my wife find the car we were looking for. No pressure when we went the first time and no hard feelings when we didn't commit that day. Came back a week later and worked with us to get the best deal.

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