I ve been a resident for 5 years and in the last year I ve noticed a huge decline in customer service. The office staff is rude and disorganized. I ve attempted to contact the regional manager for over a week with no response. Extremely disappointing.
If I could give less of a star I would of Citrus Run in Tampa Florida. Let s start by the apartments they are beautiful but looks can be deceiving. There is a bad silverfish problem on the property and mold due to the leaks in the building. As many times pest control comes and no matter how clean yo...
I am writing this review in response to how things are being handled at the Citrus Run Apartments in Tampa, Florida. I have moved out last month and my SODA was closed last month. The manager does not know when or where my deposit is. I asked her to reach out to the corporate office to obtain a trac...
I ve contacted thier regional multiple times and I ve gotten 0 responses via email and left several voicemails it s been weeks will definitely be filing a lawsuit with Venttera living and will definitely use my social media as a platform to make sure no one that supports me and my brand support you ...
Mold, ceiling falling down, water literally coming down the walls and management has been ineffective and dismissive to the dangers and heath risks.
I have contacted both manager and area manager to no avail.
Litigation appears to be my only recourse at this time.
My brother lives at the Preserves at Colony Lakes! There s nothing but trash around those apartments very dirty! It s suppose to be a luxury apartment in a good area but the manager here could care less about the property maintenance
The apartments itself have a great ambience. Low crime and is very clean. One could even deal with all the bats surrounding the apartment BUT what one can't deal with is the apartment manager. Just so there is no confusion which one Brenda Grasha! She is very sarcastic and very rude esp to people of...
Wouldn't live at any Venterra property. Moved into mines Dec. 2020 had a leaky window in January 2021 that has yet to be fixed I have called them over 100 times literally not lying and never get a single call back from them at all the Property I stay at management lies and talks in circles about how...
Honestly one of the best companies I have worked for. The company culture is pretty amazing and very diverse