Uptown Cycles

I stopped in a few days after moving from New York...

I stopped in a few days after moving from New York, and Chris and company have been incredibly helpful and attentive. I've definitely going to be a regular.

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Great shop, I've had several bikes worked on there...

Great shop, I've had several bikes worked on there and they finish in a timely manner and do a fantastic job. The mechanic I encountered on several occasions (Mitch) is a true bike enthusiast and works on bikes as if they were his own. Highly recommend.

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Very professional and knowledgeable staff. Lajuan...

Very professional and knowledgeable staff. Lajuan and Jeff explained everything and were I will come for my biking needs. Thanks

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I visited this shop in search of some cold weather...

I visited this shop in search of some cold weather riding apparel. The staff/owner were very informative and helpful. I found some excellent gear (Castelli) at a great price and they honored a military discount. Though more than a 100 miles away, I will go see these guys again to be sure. Great...

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Always my first stop if I ever need to grab bike s...

Always my first stop if I ever need to grab bike stuff. The atmosphere is great and it is always just fun to hang around and talk to people, share ride suggestions and experiences. And you may never know who you might meet. Oh yeah! Try the computrainer classes! You won't regret it.

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I'd like to give a big shout out to Shauna at Upto...

I'd like to give a big shout out to Shauna at Uptown Cycles. I haven't even purchaced a bike yet, just shopping for one, but Shauna was enthusiastic, informative, and patient. In fact, everyone I interacted with was enthusiastically helpful, even at the end of a long busy day.
This shop was a pleas...

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Best LBS in Charlotte, purchase my bike from them ...

Best LBS in Charlotte, purchase my bike from them and handled my warranty issue with no problem. Hands down the best around?

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Very clean store however I brought my brand new bi...

Very clean store however I brought my brand new bicycle for a tune up and get wheels balanced and brakes right. Before I brought it in there was a ticking/clicking noise coming from the rear and was still making the noise when I picked up the bicycle (Saturday) I rode for about 15-20 mins saturday a...

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Great group of friendly people who know cycling an...

Great group of friendly people who know cycling and take the time to help you get the right stuff from bikes to sock to finding rides to training in the store.

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Great bike shop. I rented a Salsa Woodsmoke from t...

Great bike shop. I rented a Salsa Woodsmoke from them. Professional and knowledgeable staff. I will drive out of my way to use them for my biking needs.

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Amazing customer service. Everyone in the service...

Amazing customer service. Everyone in the service shop is knowledgeable and extremely helpful. This is easily the best bike shop in Charlotte that I've been to.

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Jason, Meerza and Chris are tops in all department...

Jason, Meerza and Chris are tops in all departments. Great people, great service, very dependable and knowledgeable.

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Uptown cycles is a place where you'll be treated l...

Uptown cycles is a place where you'll be treated like family every time you come through the door. Don't be shy, and ask any questions you may have. Chris and his employees are knowledgeable and trustworthy, and have done right by me time and time again.

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Just completed my first Retul bike fitting with Ch...

Just completed my first Retul bike fitting with Chris. Great overall experience and well worth the investment. Chris is very knowledgeable and the session itself was highly educational for me. We made a number of just-in-time adjustments to cleats, insoles, saddle, and stem. Bike feels dialed in. ...

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Great selection and Chris is a Retul bike fitter. ...

Great selection and Chris is a Retul bike fitter. I am so glad he fit me on my road and MTN bike.

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Great local business. Everyone is very knowledgea...

Great local business. Everyone is very knowledgeable.

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Everytime my son have needed a bike repair they ha...

Everytime my son have needed a bike repair they have been excellent. Very fast and efficient. I will definitely continue to use them for repairs and bike purchases

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I had a simple part to be ordered from one of thei...

I had a simple part to be ordered from one of their suppliers. They didn't sound like they wanted to help me with it at all. I called back a couple of time checking on it. The first person was quite rude on the phone. When I called back to check on the stasis of the part. The sales person said the o...

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Very knowledgable and have even helped me turn an ...

Very knowledgable and have even helped me turn an older hand me down bike into a nice ride for friends and family to use.

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Very fast repair service with honest advice

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You lost a $100+ sale today. Came to buy mtb shoes...

You lost a $100+ sale today. Came to buy mtb shoes. Could not shop.

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Knowledgeable and helpful staff.

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Great shop! They are really nice and they definite...

Great shop! They are really nice and they definitely know the bikes! Thanks again for the great service!

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They didn't have what I needed but was able to pro...

They didn't have what I needed but was able to provide an alternative which was great for my needs.

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The customer service at Uptown Cycles is wonderful...

The customer service at Uptown Cycles is wonderful. Mark and Tim are very knowledgeable and went out of their way to make my husband and I feel like valued customers in their store, even though we had never shopped there before.

We had bicycles that we had purchased elsewhere professionally fit...

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Bought a Salsa Timberjack from Uptown Cycles. Ben ...

Bought a Salsa Timberjack from Uptown Cycles. Ben was very helpful. He actually grabbed a bike, and took me on a short ride. He spent time with me going over the bike I bought. Not sure what else you could ask for.

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What a great store ! I went to Uptown to buy nothi...

What a great store ! I went to Uptown to buy nothing other than a pump and a multi tool. They treated me as though I was buying the most expensive bike in the store. Both sales people spent time with me and filled me in completely about what is going on in the bike world these days. They were excell...

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Great place, nice people there...!!!

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Great personalized service! So glad we stopped in!...

Great personalized service! So glad we stopped in! Happy to support local businesses, but especially so when they are this friendly!

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Absolute professionals. Extremely knowledgeable. I...

Absolute professionals. Extremely knowledgeable. I got a flat on a long ride and got a ride to their shop. It was one hour to close and they squeezed me in no problem.

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Very helpful! I'm new to biking and they provided ...

Very helpful! I'm new to biking and they provided a lot of help to get me started.

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Great shop with employees that are friendly and he...

Great shop with employees that are friendly and helpful.Good selection of bikes and accessories. Highly recommended

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I'm happy with the service when my 14yr old comes ...

I'm happy with the service when my 14yr old comes in with a problem with his bike they listen and explain to him like he's paying the bill I just let him handle his business thanks Ben....he's all smiles

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Very nice services

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Chris and the gang are great. That is all you need...

Chris and the gang are great. That is all you need to know.

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Nice place

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My go to bike shop. Always there when I need somet...

My go to bike shop. Always there when I need something and have allowed me to spend as much money there as I like and never stopped me. Thanks guys!

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This is cannondale exclusive shop. Small but got g...

This is cannondale exclusive shop. Small but got good variety. I got my MTB from here . The owner was very helpful in helping me to choose the bike .

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Great bike shop with great people, service and pro...

Great bike shop with great people, service and products.

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We are so lucky to have this bike shop in our back...

We are so lucky to have this bike shop in our back yard. Chris and his team are ambassadors to the cycling community. I did a bike fit and know it will be a game changer!

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My brother and I went shopping for bikes. We rod...

My brother and I went shopping for bikes. We rode a lot as kids on cheap bikes but wanted to upgrade to a hybrid bike. Needless to say we didn't know much. Ben and Ashley were very helpful and answered all of our questions. They were very patient, kind, and understanding. They worked very ha...

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1st time in. They dropped everything and fixed my...

1st time in. They dropped everything and fixed my breaks while I waited so I could make a ride. Thanks

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Very good shop. It took a few tries to find a sho...

Very good shop. It took a few tries to find a shop that was knowledgeable and could repair my freehub properly and this was the one. My next bike will be purchased here where they actually know how to fix them

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I love this place. The staff is very knowledgeable...

I love this place. The staff is very knowledgeable and helpful. They help me build my first bike and although there is a bike shop closer to me I prefer fighting 85 and 77 for these guys any day.

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Great collection of bikes. Friendly staff.

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The mechanic is great and knows his stuff. Folks...

The mechanic is great and knows his stuff. Folks are friendly and always pleasant. It's all I want in a bike shop.

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I rented a road bike from Uptown Cycles for my tre...

I rented a road bike from Uptown Cycles for my trek onto the Blue Ridge Parkway. Chris took plenty of time to help me dial in all of my measurements and make sure that I was good to go for several days of mountain riding. Very cool shop and great staff. Highly recommended.

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Very helpful staff and found a great bike for a gr...

Very helpful staff and found a great bike for a great price.

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Awesome support with sales and service.

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Very helpful.. Fixed my issues & very cost efficie...

Very helpful.. Fixed my issues & very cost efficient

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Very knowledgeable and friendly staff. Brandon ans...

Very knowledgeable and friendly staff. Brandon answered all my questions without judging and he made my decision easy for the bike that was right for me. They've made a customer for life!

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Nice guys. Helped me find a Cannondale Trail 5 whi...

Nice guys. Helped me find a Cannondale Trail 5 which I love.

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Best Bike Shop in the area, period. I wouldn't tru...

Best Bike Shop in the area, period. I wouldn't trust anyone else with my bike fit, Retuil and Chris are perfect! The computrainer classes there are always fun and kick my booty and the events and group rides they have range from helping newbies to elite racers. They even have a women's only group ri...

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Chris is great to work with.

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They provide great service and have awesome prices...

They provide great service and have awesome prices for their accessories. I highly recommend this bike shop.

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I brought these guys my new MTB for assembly and i...

I brought these guys my new MTB for assembly and immediately was sold on this shop. Out of the gate Jason was working with me on pricing for my racks, even helping me out on MSRP to get within my budget. These are professional dudes who clearly know the sport and will help you make solid decisions...

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Great shop. Great peeps. Cool bikes. Specialized...

Great shop. Great peeps. Cool bikes. Specialized brand and more.
Just wish they d fix the coffee machine, then I d hang out every day. ;-)

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Great people, service, and bike stuff!

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The guys at Uptown Cycles are the best yet and the...

The guys at Uptown Cycles are the best yet and they are professional at their jobs; always! I go to there with my bike repairs

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After going to a few duds I am happy to find Tim a...

After going to a few duds I am happy to find Tim and the guys at Uptown Cycles. Although I didn't buy my mountain bike from them they stood behind their manufacturers warranty and got my bike fixed and tuned properly where the original shop failed. I couldn't be happier with their knowledge and cu...

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This place rocks! I had an annoying hard to find c...

This place rocks! I had an annoying hard to find creak in my bike. Chris quickly jumped in to decipher the problem, parts ordered. Jeff finished the bike up and found that one last pesky creak. It's perfect and as quiet as a church mouse (presumedly quieter than a regular mouse??). Very very knowled...

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Everyone at Uptown Cycles has been terrific.

Everyone at Uptown Cycles has been terrific.
The purchase experience for my new bike was superb with the utmost in customer service offered through my initial questions and after the sale.

Jason and Chris have been most helpful with every visit to the store and have demonstrated their knowledge ...

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Got a great bike at a very good price. They did a ...

Got a great bike at a very good price. They did a great job fitting me too; haven't had any issues in the five months since purchase.

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Chris is awesome! Very patient, informative, and ...

Chris is awesome! Very patient, informative, and professional. I never felt pressure to buy. Great overall experience!

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Thanks guys! Found my parts and had them done in ...

Thanks guys! Found my parts and had them done in no time.

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