Jennifer Murphy

Review of Uptown Cycles

The customer service at Uptown Cycles is wonderful...

The customer service at Uptown Cycles is wonderful. Mark and Tim are very knowledgeable and went out of their way to make my husband and I feel like valued customers in their store, even though we had never shopped there before.

We had bicycles that we had purchased elsewhere professionally fitted at Uptown Cycles, and it made all the difference in the enjoyment of our riding. In addition, the staff have called us personally to follow up on the service provided and interest we have shown in specific products.

The store is located in a quaint neighborhood with several eating establishments that can be enjoyed while your bike is being serviced. There is a large parking lot and riding opportunities in the area to test your bike for purchase consideration or after a tune up.

The shop is small, but the heart and knowledge of the people who run it is large when it comes to cycling and helping others to build enthusiasm for the sport. Whether a beginner or a experienced cyclist, they show they want to earn and keep your business. They carry everything you need, and if they don't have it in stock, they will get it for you.