TOTAL ENTERTAINMENT

4.5 · 85 reviews
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Gary Couillard
Reviews 1
2020-09-26 13:19

Have bought a couple of guitars, an amp, cases and...

Have bought a couple of guitars, an amp, cases and numerous other guitar stuff strings,picks,etc. Was always meet with friendly and courteous staff member willing to go out of there way to help. They also have great events like fender days where they have factory representatives in to answer questio...

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J Bags
Reviews 1
2020-09-17 22:11

I wanted to start a new hobby and decided to pick ...

I wanted to start a new hobby and decided to pick up a bass guitar. I own no equipment etc whatsoever. I was happy to meet staff member Dave Schenk. He walked me through the process of picking my first bass guitar and amp. He was very patient and I feel he really went the extra mile to help me out a...

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Zach Delzotti
Reviews 1
2020-09-17 17:29

Fantastic store. Very hospitable and helpful staff...

Fantastic store. Very hospitable and helpful staff that helps you make the right buying decision on whatever you're buying. Whether it's guitar, PA, DJ, lighting, drums, or band rental. The owner and his staff are the best, and the prices are the always attractive. They have a great selection of bot...

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Drew Skyy
Reviews 1
2020-09-12 09:15

So I had the most fantastic experience here today....

So I had the most fantastic experience here today. I found a sunburst EVH Wolfgang with a maple neck in incredible condition. It's GORGEOUS!! Not a mark, dent or scratch anywhere!! So I played this guitar and fell in LOVE with it! It was priced perfectly for my budget. All it needed was some new str...

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Dan Molthen
Reviews 1
2020-09-08 07:02

The best music store I've been to. The staff is v...

The best music store I've been to. The staff is very nice and super knowledgeable. They have a huge supply of instruments and equipment at better prices than the big box music stores. If you're a drummer, Dan runs the drum department and know drums inside and out. Gregg teaches drums there and ...

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william prestwood
Reviews 1
2020-09-04 12:17

these are always some of the nicest staff you will...

these are always some of the nicest staff you will find in any music store period - i have purchased an american special edition strat as well as cases and amps and so many other items through the years and prices are always as competitive and reasonable as you will find!! i support these guys

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Christopher McNeil
Reviews 1
2020-09-01 18:52

Stopped in today; cash in hand to buy a bass. Went...

Stopped in today; cash in hand to buy a bass. Went back to the basses and hung out/picked up a few. Several employees walked by and not so much as one of them asked me if I needed help. One guy even kept on walking after I tried to initiate conversation.

I ve also been in and called more than a f...

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steve weinreich
Reviews 1
2020-08-27 04:59

I want to thank all our great customers over the p...

I want to thank all our great customers over the past 31 years for supporting our shop and other local small businesses. We truly appreciate your support and understanding that BUYING LOCAL SUPPORTS OUR COMMUNITY. This is compared to buying online and supporting large corporations who has NO intere...

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Kenneth Burton
Reviews 1
2020-08-21 16:16

Great collection of musical instruments, and nice ...

Great collection of musical instruments, and nice store. I visited the store couple years ago and I went back today and found it to be even better supplied. It's one of two music stores in all of Florida I've been in so far that really impressed me with their selection and knowledgeability. Music Ar...

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Cousin Eli
Reviews 1
2020-08-18 18:04

Great prices and a great staff. Went there to get ...

Great prices and a great staff. Went there to get my Floyd Rose Strat set up and had a wonderful job done. Everyone was more than helpful and understanding. Ended up grab a Thinline Tele Deluxe during their customer appreciation sale for 17% off.

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GARY DARBY
Reviews 1
2020-08-11 13:44

I shop at total ent. at least 2-3 times a month an...

I shop at total ent. at least 2-3 times a month and every transaction I make has been a pleasure. Unlike those big box stores who ignore you and don't let you touch anything unless you buy, which I don't know anyone who buys a high end guitar without wanting to see how it feels and sounds first the ...

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Barry Reynolds
Reviews 1
2020-07-28 23:35

Manager Steve was extremely rude and talked down t...

Manager Steve was extremely rude and talked down to my friend and I when we came in to browse. Total snob and very off putting, plus he kind of smelled like booze...

1/10 would never go back. Would rather work with the less knowledgeable staff in Best Buy's music department than be snubbed by s...

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George Woody
Reviews 1
2020-07-21 07:33

This was my favorite store to purchase equipment i...

This was my favorite store to purchase equipment in till one of the employees decided he needed to follow me through the store! I am walking down one aisle so he went down the other, I stopped and watched him and sure enough he turned around after he thought I was not looking to see what I was doing...

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Dany Castellanos
Reviews 1
2020-07-20 10:22

Worse guitar shop in the area, I was trying an amp...

Worse guitar shop in the area, I was trying an amp when sudenly the owner sent one of the employee to tell me that if i wasn't buying the amp I was not allow to play it. How are you supposed to buy something if you don't try first ahh, of course I told the guy about that. His LOSS!!!!!! .I.

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danz2611
Reviews 1
2020-07-11 09:33

Real people that play. I needed a guitar pre-amp ...

Real people that play. I needed a guitar pre-amp that would allow me to go direct to FOH and demoed a few different ones. Jason worked with me to get the right one (RK5 Fly Rig)...and they even BEAT an internet price on the item!!! The first day I went there He even got rid of a hum that was comi...

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Skip Kellam
Reviews 1
2020-07-02 09:12

I was in Daytona Beach end of January for the PGA ...

I was in Daytona Beach end of January for the PGA show in Orlando, I stay in Ormond Beach with friends that live there. I stopped in and fell in love with the store, even met a young man that is from Maryland also. I bought a few things that day and ended up coming back the next day after I talked ...

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Taylor White
Reviews 1
2020-06-25 03:15

Great store with great prices! Prices as good or ...

Great store with great prices! Prices as good or better than you can find online. I have been buying from Total Entertainment for over 15 years and have never had a bad experience. These guys are super nice and always helpful.

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Joey Jo Jo Jr Shabadoo
Reviews 1
2020-06-22 11:17

Go here, If you like music stores where you're fol...

Go here, If you like music stores where you're followed around and stared at the entire time.

It feels like another dimension in this place, where the people running it aren't human, but some sort of robot programmed to make condescending remarks about your taste in music and instrument selection...

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Jennifer Noble
Reviews 1
2020-06-07 19:29

WHAT a wonderful day at Total Entertainment in DB,...

WHAT a wonderful day at Total Entertainment in DB, FL. We came on a mission to get "THE" perfect birthday guitar for our soon-to-be 16 year old son. Dave, our very knowledgeable store associate helper, was patient and knew EVERYTHING about, well, everything!...brands, background, hooking up componen...

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Warren McCormack
Reviews 1
2020-05-22 05:21

I'm a student at the local collage and I had time ...

I'm a student at the local collage and I had time between classes and wanted check what the store had. I walked in this morning and waited half an hour to be helped in the drum room. After a disappointing experience they stopped me and accused that I stole a $2 lanyard. I assured them this was mine...

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C Kubat
Reviews 1
2020-05-21 21:01

Staff was wonderful. I took my 8 year old son in ...

Staff was wonderful. I took my 8 year old son in there to try out the instruments and the hooked him up with the drum, bass guitar, electric guitar, and keyboard. After playing several I asked about lessons. Lessons are provided in store at a very reasonable price. Overall the service was wonder...

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Chuck Brinkmann
Reviews 1
2020-05-11 17:24

Purchased a new Fender Player Series Stratocaster....

Purchased a new Fender Player Series Stratocaster. Buttercream color looks great and guitar plays and sounds great. Guitar tech Randy did thorough setup and changed out strings to D'darrio 10s, charging only for the strings. Locally owned music store with excellent customer service. Highly recommen...

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Jason Cordell
Reviews 1
2020-05-10 00:50

Big selection of gear!

Big selection of gear!

I didn't come for gear, rather a repair shop. While here got a peek at some of the new gear. Awesome and affordable! Though I didn't buy anything YET, the staff found a repair shop locally that fixed me up right away. Because of that and the knowledgeable and friendly sta...

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Kenny Keiso
Reviews 1
2020-05-08 09:32

Today I was in a crunch for a job my technicians a...

Today I was in a crunch for a job my technicians are working on in the area. One of them left a microphone at a job site in another area. I called Total Entertainment Music Store and the staff I talked to was extremely helpful. I called guitar center first and I felt I wasn't getting anywhere with t...

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Isaiah Carlton
Reviews 1
2020-04-28 20:29

Took my bass in for a fix that I thought would be ...

Took my bass in for a fix that I thought would be pricey and all it needed was some knobs tightened. Dennis gave me the best service and fixed me up in less than 5 minutes! The atmosphere is great and the people are great! I was so eager to write a review that I'm writing in my car right outside in ...

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Bradley O'Connor
Reviews 1
2020-04-20 21:40

For some reason the woman with the thick accent wa...

For some reason the woman with the thick accent was trying to get me to buy the wrong strings. I had my perfect strings in mind and she insisted I buy something with a completely different sound and not what I intended. Interesting visit.

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Yunn
Reviews 1
2020-03-24 14:30

Great business! I've bought a lot of stuff from th...

Great business! I've bought a lot of stuff from these guys and they do indeed beat online prices.. by a lot too. There were guitars and amps for like 10% off Sweetwater or Musicians Friend! Some of the stuff I bought from them had minor issues but they were happy to fix it right away. Dennis and Jes...

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Steven Juengst
Reviews 1
2020-03-17 00:17

I used to work at Total, and have been shopping th...

I used to work at Total, and have been shopping there for almost 20 years. Far and away the best selection of musical gear and lowest prices in the area. Guitar selection is immense and great selection of drums. If you re a musician in central Florida and you haven t been to Total Entertainment, you...

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Christopher Dorr
Reviews 1
2020-03-12 22:28

I'm a little conflicted on how to rate these guys....

I'm a little conflicted on how to rate these guys. The plusses are that the sales associate I worked with was very helpful, friendly and well-versed, and the guitar I bought was excellent.

The downside is that I cannot help but feel that this store acted inappropriately. I was in Daytona for vaca...

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JOE DICARLO
Reviews 1
2020-03-10 08:00

I have been a customer for 5 years at Total Entert...

I have been a customer for 5 years at Total Entertainment and every time I've been in there I have been greeted cordially and treated wonderfully. Everyone I've sent there have been happy too. The prices are great and everyone is always concerned with not just giving you the best price but making...

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Jack Jonathan
Reviews 1
2020-02-26 23:05

The employees of this store knowingly tried to sel...

The employees of this store knowingly tried to sell my wife (a beginner musician) a broken guitar. When confronted about it, they admitted they knew it was broken, and that they hid that fact from us, the potential customers, but we should have "done our research" before attempdint to buy a guitar.

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Alicia Melendez
Reviews 1
2020-02-11 01:35

What a fantastic establishment! I am a band teache...

What a fantastic establishment! I am a band teacher nearby and was short two trumpets for my sectional and at my wits end. I called about an hour ahead and was so lucky that Kate picked up and was able to pull out all the stops to help me with this situation. I was able to borrow two, high-quality t...

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Jim Camp
Reviews 1
2020-01-10 16:50

As a beginner musician/guitarist, it's easy to get...

As a beginner musician/guitarist, it's easy to get lost in this music store & that's in a awesomely good way. They have an abundant selection of new & pre-owned equipment. If they don't have it, it's probably because the deal was too good to pass up and they were sold out quickly. Floor room doubles...

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John Samudio
Reviews 1
2020-01-08 19:18

Brought in my guitar for some super basic touch up...

Brought in my guitar for some super basic touch ups. Dennis was super friendly right off the bat (as always!) and did a superb job helping me with my guitar. It only took a couple of minutes and he even taught me a few tips for adjusting the truss rod. The cashier was also super cool and friendly an...

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Old Scratch
Reviews 1
2020-01-02 18:27

I recently picked up my guitar after an electrical...

I recently picked up my guitar after an electrical repair, set-up and re-fretting and it plays majestically! It's like having a brand new guitar all over again at a very affordable price. I've also purchased a Taylor acoustic- electric from there in the past at a great price. Highly recommended!

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