As an intern for the summer semester, I have experienced first hand of how wonderful the staff is at The Wedding Library! It is a one stop shopping experience for a busy bride. You can find your stationary, bridesmaids dresses, and other wedding accessories to make your wedding day easier. Everyone ...
Save yourself time and go elsewhere. The company failed at the basic service they were meant to provide: to properly fit and sell a dress to a client. The fitting was rushed and inaccurate. The sale staff were not familiar with the dresses. The dress that they mailed to me (5 weeks after their ETA) ...
If I could give no star I would. My bridesmaids dresses arrived in store a whole two weeks late despite the order being placed three months in advance (it literally took as long as my wedding dress from Vera wang) without any decent explanation, the store then offered to ship the dresses directly to...
Unbelievable that you would charge an extra $25 to ship an already expensive $300 + bridesmaid dress in today's day and age when anything over even $50 is shipped free. Davids bridal does a nicer job ! Such scammers.
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!
I attended an appointment on March 5, 2017 at the Wedding Library with my sister to select a bridesmaid dress for her wedding on September 30, 2017. We selected a dress and I provided my credit card and billing information. The employee who measur...
The Wedding Library is an absolutely fabulous place for all your wedding and event needs. As an employee I can say that everyone is very knowledgeable in their field. They have a great selection of bridesmaid dresses as well as a great stationery collection for not only your wedding but for any even...
Very helpful and professional experience! I highly recommend checking out their extensive selection of gowns. We were looking for bridesmaid dresses. We had a blast and Kiera was wonderful!
Spite reading all the negative reviews I was ecstatic with the service I received from the wedding library. They compensated for my every need. I am from out of town and was only in town a few days and was on a time crunch. Kiera was patient with me even though I felt like a bridezilla when I'm not ...
If I could give 0 stars I would! I picked up my bridesmaids dress, and when I took it out of the bag there were white stains all over the back of the dress. Customer service was unapologetic, and suggested an over priced dry cleaner claiming they "quality check" each item before giving it to the c...
I was utterly disappointed in the services provided by The Wedding Library. It started with the fact that my bridesmaids were advised to order dresses twice their normal size, and all of them required extensive alterations as they were much too big. This is a minor complaint in comparison to the mos...
After sending my measurements over for bridesmaid dress and informing them I wear a size two in a gown they took it upon themselves to send me a 6xl . I was swimming in the dress all over ! The bride contacted the shop and was told NOTHING could be done and they would not even exchange for a smalle...
Staff is really nice and helpful but the dresses are overpriced.
Dresses arrived late and didn t fit anything like they did when they were ordered
I was in a bridal party and had to choose a dress with out the bride and I was so nervous but Kiera helped me chose the perfect dress and the bride was so happy! Kiera was extremely knowledgeable about Amsale since that was the designer the bride picked and found the right dress for my shape that w...
My experience here was great and just what I needed! I you are a bride with a lot on your plate I would absolutely recommend using this place. As the bride, with 13 bridesmaids, I was obviously overwhelmed with so many decisions to make but Kathryn could not have been more helpful. I originally went...
Brides and bridesmaids beware! The Wedding Library provides nothing but terrible, unprofessional and dishonest service. My maid of honor and I visited their shop in early March 2017 for my late September wedding in order to avoid any hiccups that may come with dress ordering and processing. We were ...
Rude and Unknowledgeable staff. The sample dresses they have for you to try on are very dirty and the lighting/showroom space is terrible considering the product they are selling (bridesmaid dresses).
If you are looking for someone to take care of all your wedding day needs? Look no further, The Wedding Library is available to cater to all those stressful yet important details! Anything from stationery to bridesmaid dresses or even planning out your big celebration from start to finish is what ma...
As an intern, I experienced first hand all of the hard work the staff puts forth into their customer service to provide brides with the best services available for their wedding day. This is a great place to shop! You will be so impressed with their amount of selection for dresses and will find many...
I had a great experience buying my bridesmaid dresses from the Wedding Library. I worked with Ashley to chose our Nouvelle Amsale gowns for my six bridesmaids and she was very helpful every step of the way. The store had a great selection and they sent multiple color swatches for the new season colo...
Great little place! Amy was extremely helpful and reliable I definitely recommend going there
If I could I would put 0 stars! I had the worst experience with the Wedding Library and I would not recommend anyone using their services. Not only we waited for the dress to be ready for 7 months and only received it at the last minute leaving us less than 3 weeks to have it altered, but the staff ...
Absolutely loved my experience as a bridesmaid with the Wedding Library! Such wonderful people to share such a special event with!
horrible experience! they had no sizes in the dresses we liked. the girls working were very unhelpful when we asked questions about fit- isn t this what they do for their profession? they were clueless. when it came to ordering they said we needed the extra length. when the dress came it the length ...
I agree with the last reviewer, if I could give them 0 stars I would. Please brides save yourself time money and stress and stay clear of this unprofessional store. The owner refuses to take responsibility of her staffs mistakes and is rude and nasty. I'm a wedding planner in CT and I have never nev...
Being a customer at The Wedding Library, and an employee, I can say with full confidence that I would go nowhere else for anything wedding related. Victoria in the stationery department helped me with custom Christmas cards this year, in only 3 days. They turned out exactly as I imagined, and she ...
This place is as bad as everyone says. From the small weird showroom (definitely not what you expect on the UES) to the awful condition of the dresses. Also they make you write out your credit card information in the showroom (if you can even call it that) and/or email it on the order form. I am def...
I am only giving this one star because I could not post a ZERO star rating. I highly recommend that you do not order your bridesmaid dresses here if you want to get the dress you ordered, or be treated with any kind of respect. After going in person to choose a dress, the company ordered the wrong s...
I had the best interning experience at the Wedding Library, and worked with the most creative, and passionate people in the wedding industry! The selection of bridesmaid's dresses is incredible- there's a style for every taste, body and budget. The WL team is committed to making your visit welcoming...
I HIGHLY recommend coming here for your bridesmaid dresses. All the girls there are super friendly and helpful. They gave amazing insight when I was getting fitted for my bridesmaid dress, and they were quick in getting my order in! Loved it here, the process was quick & easy... 10/10 for me!!
STAY AWAY from this Hole in the Wall! All of the reviews are right!
I couldn't stay silent on this place. A wedding is a special time in someones life and this place made getting dresses the worst part of my wedding.
The absolute worst customer service I have ever experienced. I reached out to...
I am pretty surprised after reading some of the negative reviews because my experience could not have been better. I have been trying to find a bridesmaid's dress for some time now and after going to some larger bridal stores and having absolutely terrible experiences, I was dreading going to my app...