Terminix

4.5 · 85 reviews
terminix.com Write a review
D
Daniel LeBlond Jr
Reviews 1
2020-09-26 08:55

I have asked for a copy of our contract for 8 mont...

I have asked for a copy of our contract for 8 months. It has not come yet. Service personel do not show up when they promise. You cannot reach Cox Street by phone so you cannot talk directly with Cox, only the Florida HQ. We were to have termite bait traps reset after landscaping. Yesterday's Termin...

Read full review

M
Marcus White
Reviews 1
2020-09-25 22:41

I have had the same tech guy for the past 3 years ...

I have had the same tech guy for the past 3 years and he always call before services and when he comes out he always take care of things as if it was his own house and that is above and beyond from what I have experienced from other tech guys with other companies. My tech guy JERMEY ROCKS!!!

Read full review

T
Tiffany Polk
Reviews 1
2020-09-09 13:16

Since moving into our home almost 3 years ago we h...

Since moving into our home almost 3 years ago we have had a nasty problem with red wasp nesting in our soffit all around our house. This year as spring approached and the weather warmed up I saw that they were very active in high traffic areas all around our home. Being totally fed up with swatting,...

Read full review

N
Niti Bassi
Reviews 1
2020-08-24 12:16

I was having issues with flies in my kitchen in No...

I was having issues with flies in my kitchen in Nov 2018. I called your guy. He came n sprayed in my kitchen n asked me to wait for a couple of weeks before I could see good results. I waited. I saw some improvement but then the flies always came back. I called for additional services. Your guy came...

Read full review

S
Shermeka Kuykendall
Reviews 1
2020-08-16 10:10

I called Terminex last week to get my house spraye...

I called Terminex last week to get my house sprayed for water bugs and spiders and get it inspected for termites and they were supposed to come today between 8 and 10am and never showed up. The termite guy came on time and was waiting on the Terminex guy John and he hadn't answered his phone and I c...

Read full review

S
Shannon Crutchfield
Reviews 1
2020-08-12 14:37

This is my 2nd time having to use this type of ser...

This is my 2nd time having to use this type of service and called Terminix. On both occasions, the customer service has been above and beyond. The guys that were sent to my house were courteous, informative, thorough, and professional. I know the steps you guys take, work. A couple of years ago, I c...

Read full review

M
michael hollowell
Reviews 1
2020-08-02 02:30

The exterminator service I received from Terminix ...

The exterminator service I received from Terminix was professional from my first inquiry call to the actual service technician. I highly recommend this company. Markese Pullen did an extremely good job when he came out to the house.

Read full review

M
Megan Fillingham
Reviews 1
2020-07-20 13:41

Our Tech Tripp is very professional and knowledgea...

Our Tech Tripp is very professional and knowledgeable on how to resolve our problem and has excellent people skills. We were having a major ant problem and had tried everything we could to get rid of them. We contacted Terminix and Tripp came out timely and did a through spray inside, under and arou...

Read full review

S
Shalonda Black
Reviews 1
2020-07-18 21:47

Give Terminix a honest try! I have been a customer...

Give Terminix a honest try! I have been a customer of Terminix for several years. I can honestly say that it has not always been a great relationship but they do work hard to improve the service they provide. The key is to let them know when problems arise at your home. I gladly and proudly recommen...

Read full review

K
Karla Vines
Reviews 1
2020-07-18 00:28

I was away from home when my technician came to se...

I was away from home when my technician came to service our house. He called ahead of time to remind me he was coming and to make sure the dog was not in the back yard. If I have any questions about the service, he is always very helpful, and is always willing to explain what and why he is doing t...

Read full review

B
Betty Hendon
Reviews 1
2020-07-07 13:37

Our pest control service technician John Payne has...

Our pest control service technician John Payne has taken care of our pest control needs for about twenty years. His last service was performed October 14, 2015. Before every appointment, I call to confirm John will be coming because his attention to detail, punctuality, courteous and friendly attitu...

Read full review

M
Mary Jo Fisher
Reviews 1
2020-06-14 18:14

Could not have asked for a nicer individual. He le...

Could not have asked for a nicer individual. He let me know when he arrived, make sure my pet was secure, told me what he was going to do then made sure that I had not had any problems that needed to be noted. A really super gentleman.

Read full review

G
gene griffin
Reviews 1
2020-05-14 05:39

Terminix has done a great job on taking care of th...

Terminix has done a great job on taking care of the bed bugs. I used another pest control company and that company had to come out 4 times and still I had problems. Terminix came out once and I haven't had a problem since. THANKS TERMINIX

Read full review

A
Andrea Johnson
Reviews 1
2020-05-08 07:44

My service technician, Stan, always contacts me th...

My service technician, Stan, always contacts me the day before the service is due, gives me the time frame for his arrival, communicates with me upon arrival and again when the job is completed. I'm very satisfied with the service and would recommend it highly to family and friends!

Read full review

K
Katie
Reviews 1
2020-04-24 01:16

I want to tell someone how pleased I was with Mr. ...

I want to tell someone how pleased I was with Mr. John Payne yesterday! He went above and beyond to make sure I had the best service possible. He arrived within the time frame given, put covers on his shoes so as to not track dirt in my house, and notified me of an area I need to cover around a pipe...

Read full review

T
Terri Carter
Reviews 1
2020-04-19 15:53

I'm extremely happy with the service that Corey pr...

I'm extremely happy with the service that Corey provides to me. I have had a few of your representatives in my home and I prefer Corey overall. I like the fact that he holds a conversation with his clients and is also thorough with his job.

Read full review

J
jo croner
Reviews 1
2020-03-28 14:42

Have been a Terminix customer for around 50 years ...

Have been a Terminix customer for around 50 years , never been tempted to change to another service. Their technicians are highly trained, very helpful and perfect gentlemen when in my home. Thanks Terminix for outstanding service and technicians.

Read full review

B
Brown Dudley
Reviews 1
2020-03-28 13:41

Do not let Terminix encapsulate your crawl space. ...

Do not let Terminix encapsulate your crawl space. Services not rendered. Fraud. We put $2,139.34 as a down payment on Feb 19, 2019 and have been charged $90 each month ever since for an encapsulated crawl space. 5 months later (as of this review) and our crawl space still hasn't been encapsulated....

Read full review

J
Joyce Perkins
Reviews 1
2020-03-23 16:48

With our initial consultation, the Terminix techni...

With our initial consultation, the Terminix technicians told us what we needed to do on our end to correct and possibly prevent the pest problems from occurring. We followed their suggestions and along with the treatments that have been provided by the technicians, we have not had any pest or rodent...

Read full review

D
Douglas Sims
Reviews 1
2020-03-12 09:59

They offered termite treatment and warranty for $1...

They offered termite treatment and warranty for $1200, paid $100/month for 12 months. The guy who came out to my house handed me a credit card terminal to sign, showing a $1200 charge. I handed it back to him and reminded him that it should be for $100. He did something to the terminal and handed ...

Read full review

M
Madelyn Gordon
Reviews 1
2020-03-09 02:41

100% the reason is my Terminix associate, Deon Pol...

100% the reason is my Terminix associate, Deon Polk! I absolutely love the fact that he has been my technician for so many years - the same person going through my house every few months is very reassuring. He knows every square inch of my property and it's potential issues. He is knowledgeable, com...

Read full review

D
Deidra Brooks
Reviews 1
2020-03-03 23:57

All information was very clear and upfront. Though...

All information was very clear and upfront. Though I was originally quoted $75 for the initial visit and subsequently charged $129, the service was prompt and our technician was friendly and knowledgeable. I believe we needed a bit more than was expected. Mr. Markeese Pullen was excellent and did a ...

Read full review

L
Lori Myers
Reviews 1
2020-02-17 07:29

Have had Terminix for years and pay the yearly con...

Have had Terminix for years and pay the yearly contract fee/inspection. we have Termite damage and have contacted them numerous times with ZERO resolution, appointment to fix/repair- nothing!
They can take your money but not willing to spend theirs!

Read full review

J
Julie Buchanan
Reviews 1
2020-02-14 01:45

I have been a Terminix customer for many years and...

I have been a Terminix customer for many years and have been very happy with the service I get. Always prompt, job done very well, and no complaints ever. I have even called my service technician with some concerns, not covered in the plan I have and he always is very helpful.

Read full review

F
frank c
Reviews 1
2020-01-24 01:34

Absolutely terrible customer service. Signed up fo...

Absolutely terrible customer service. Signed up for pest control , scheduled appointment and time range, guy doesn't show up nor call during the time slot, calls 2 & a half hours later to say he's on his way , no apologies, no seeming realization of what customer service is. told him not to come as ...

Read full review

B
Bill Caufield
Reviews 1
2020-01-21 11:27

David Hasbrouck did a great job. My only criticism...

David Hasbrouck did a great job. My only criticism is that I would have appreciated receiving the dispatch email earlier than one minute before he arrived. The appointment was between 8:00 - 10:00 am, so it would have been good to receive it closer to 8:00 am.

Read full review

S
Susan Quadrani
Reviews 1
2020-01-05 16:03

Technician was very professional, friendly and hel...

Technician was very professional, friendly and helped me find the source of my squirrel problem and sealed up any areas available to the critters. The price was really high but I now feel secure. Technician was Chris J. Really impressed with him.

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn