This is the 3rd time this year my mother has had to come to this hospital. Each time, it takes an hour to get a nurse to assist with a bed pan n the ER. I know they are over crowded, but seriously....poor patient services.
Dr. Werner and the health caretakers were outstanding.
My daughter had a grate experience in labor and delivery. I recomend this place.
My husband had a procedure done by Dr. Ennis. From the time we arrived we were treated with respect and all staff and volunteers were professional and so very kind. The Drs explained thoroughly what procedures to expect.
Tennova has always been the go to hospital for us. We have NEVER had a ...
This hospital has a serious problem. I'm not sure if it's a combination of the staff or the hospital procedures. Someone mentioned since Obama care the average wait is 10 hours ...this is absolutely ridiculous. At no point should an ER have a wait time of 10 hours.
I finally walked out after 11 ...
I've never been here but somehow this company caught wind that I've been in an auto accident and are trying to get me to go get examined. Not sure how they got my number in the first place but they've called twice. Not a fan of unsolicited calls!
I will never return to the ER at this hospital i brought my fiance in at 830 am they admitted him at 200 pm we didnt get a regular room untill 11 pm. which means we were in the er for 15 hours. when they did finally move us the staff was so much better and took such better care.
Go to a clinic or you will be paying them for the rest of your life don't go here
Absolutely worst hospital. I've been here a couple of times and was not even pulled into a room. Waited several hours, not a single test run and they said sent me off. I had to go back to a different hospital EVERYTIME. Don't waste your time here.
I went with my girlfriend to the e.r. because she couldn't stop throwing up, they did a CT scan. They said that she had appendicitis and a UTI. They continuously hounded her into getting the surgery. Luckily she found the courage to say i'm going to get another doctors opinion, went up the street to...
well my mom went to the hospital last night and my mom told me that they put her in a room closet that didn't have a call button to page nurses and no tv and no window and also my mom was covered in blood from the IV that he had and they didn't even changed it and also she was also covered in pee an...
The wife and I have had both our kids here, and a few medical emergencies. The staff is mostly friendly and on the ball with everything. It's very clean and well built. I've been to a few of the other hospitals in the area (Dickson, Waverly, Camden, Nashville) and this one has hands down been the be...
There should be an option for zero stars, go somewhere else if you can. Wait times are a lie and they are incredibly understaffed or no one knows what anyone s doing. They seem confused most of the time as well. The rest of the hospital is fine but the E.R. should be avoided.
The emergency room in Sango is amazing. Having an emergency is never easy but when you are treated with professionalism and kindness it makes the whole experience better. The facility is clean and every employee that we came in contact with was pleasant. Highly recommend this facility
We recently had a baby and they gave our daughter the wrong last name even tho on her birth certificate we wrote the right last name as well as they never gave us any copies such as the mother s copy of the birth certificate. Absolutely one of the worst hospitals I ve ever been too.
All the staff in the Emergency Room were amazing! I was visiting from out of town and woke up with chest pain. I got in immediately and was treated with compassion and extremely professional care. The doctor, nurses, techs and even the person who checked me in were wonderful. Thank you all. I wou...
Great communication and attentiveness from the doctors, Respiratory Team, and nursing staff. Need more staff hand washing between patients and add a trash bin per patient so not sharing one. Toss used bed pans instead of storing them in the shared bathroom. Small hiccups but overall a nice improveme...
Unprofessional, uncaring! No care for the patients it s just about how much money they can steal out of your pocket !
Okay, felt main doctor was a little young and needed more experience. Once released, I told them husband was Coming after work to get me. Suddenly that was not okay with one nurse and felt i had to get out very quick. She also a accursed me of taking off my monitor And I had to put it back on. I...
This hospital will kill you. Way too many of my family and friend's family have prematurely died from the stupidity of this terrible place. Go ahead and ask other hospitals, specifically in Nashville, about Tennova. They will will cringe at the name of that place. DO NOT GO HERE!!!! They WILL kill y...
I ended up being admitted but left even though they said a room was ready for over 12 hours. I was going crazy just sitting in a room with no internet, tv, or even anything to read i wasn't feeling well at all and wanted something to help pass the time since i was miserable and very uncomfortable in...
I was treated better at Tennova Healthcare than I have ever been treated at any healthcare facility before. They made me feel comfortable, even though it was a very difficult procedure. Dr. Ennis called me personally the day before the procedure to see if I had any questions or concerns. The nurses ...
My husband had to go to the ER & everything was clean, attended to quickly. Everyone was very nice, except when he needed to go to the restroom. He had to wait over a half an hour then I had to go get someone.
Horrible ER experience. Fell at home and cut my forehead and bit completely through my cheek. Doctor on call asked a few questions, sent me for xrays and I never saw him again. Another man came to put in stitches, which have left a horrible scar on the cheek. Waited for hours for doctor. Finall...
There is blood droplets on the floor, in a hospital I would at least think they would be clean about their rooms.
Just had my colonoscopy done there. Everything fine except it took four tries to get my IV inserted. Other than that I was very pleased. Clean, efficient, professional, and kind. Dr. Ann Bush is great.
This place doesn't even deserve -1 star...im currently here at this moment I just had my baby and some of these nurses have the worst attitudes its insane .. and forget about getting any kind of good help at nighttime if your admitted here.. daytime nurses have been more acomodating then these littl...
My 2 year son needed stitches on Valentine's day. It took over 5 hours for us to get out of the ER. While the PA that eventually took care of him was great, one of the staff told us the ER was chronically short-staffed and that several nurses had called out. In an effort to be helpful, she suggested...
I just had my son there this week. They walked me through everything and were incredibly patient me me. They are by far better than any hospital i've been to back home in NJ.
There were a few bumps in the road, but they were very few and could be chalked up to my own error or accidental personal er...
This is the worst hospital I have ever been too. I have svt, which is a serious condition. I told them I was having fast heart rate and I even told them I had svt, they sent me in the waiting room for 30 min before taking me back just to have my vitals done. Personally this town should have two majo...
If you have to go to the E.R. do not let it be an "emergency" and set aside plenty of hours in waiting time. Just rolled TEN and HALF HOURS here in the E.R. waiting room because the staff said the process needed to start over again from triage due to a "miscommunication". I found that hard to believ...
Wait times are horrible if you can make it to nashville go there. You will probably be treated in nashville and make it home before being treated at Tenova
Well, after I read the reviews I think I had been very lucky, because I just have compliments for Tennova Healthcare. I went several times to the ER, for myself, my daughter and my mom, and the attentions and service of the staff was wonderful every time. More than that, I had a major surgery rec...
Everything takes forever. The wait times are rediculous. I would never come here if I was dying. I would rather risk my life driving to any other hospital. Only gave 1 star because I can t leave 0.
This hospital has very poor billing department. They have tried to collect on a debt TWICE that I have receipts for. They are saying that my insurance recouped payment for services rendered to me back in 2015! When I contacted my insurance they recouped this payment due to billing errors by the h...
Worst Hospital in existence I went in for a simple boil removal and I have been here for 9 hours they have barely drawing my blood
I wouldn't take a stray dog to this hospial, much less a family member. My family has strict instructions not to ever take me to Tennova Hospital ever again. They will let you die in that hospital without a 2nd thought. The hospital is dirty, staff is unprofessional and lazy. Basic things like tu...
Waited 6 hours to be seen for a dog bite to be sewn up! Waiting room had at least 20 ppl waiting just as long as me! Staff was not very professional, besides 2 of the triage nurses! *DO NOT GO THERE!
Emergency Room care is great but waiting to get a room is terrible!! Dad has been here twice in the last month and 1st time we waited in the emergency room 12 hours for room. 2nd time we are on the same path 11 hours now and still waiting!!!!
Why did the cafeteria start closing at 2 pm??? This is...
The worst hospital I ve been to my entire life. They have a policy that for the ER you don t get a room. They put you in a yellow room where you get your results, treatment, fluids etc. in front of everyone, basically another waiting room. You are in there until it s time for you to go home. They ar...
DON'T APPLY HERE!!! I have worked here and it's so not a great place to work. They take money out of people's checks, don't accept doctor's notes for abscences, they don't care about their staff and their situations, you get in major trouble for being even 3-5 minutes late to work, they don't accomm...
Made us wait at the Patient Registration line for almost 10 minutes when there was no one else in line. We were the only ones there and when we walked up to the desk, the lady told us to wait behind the sign...while she sat there typing on her computer. She wasn t assisting anyone else. Then when we...
My husband was admitted with Acute kidney failure in March, he went to ER, was admitted, had Dialysis x 4 and his kidney function miraculously came back, praise God. The hospital has its issues - understaffed nurses but the whole staff did good overall.
I was taken to the ER with chronic pains, waited two hours before a doctor saw me, only to tell me it was my sciatic nerve and sent me home with prescription pain meds.No MRIs, no x-rays, I endured hours of pain in that ER. I come to find out I had a spinal injury and in need of physical therapy an...
Just left there after 9 hours of waiting to be released. In the time I was there in CCU and on the 5th floor, only Erin McNaulty and Effie showed any kind of professionalism. There is never a re for things with the nursing staff
Just generalized time frames. Most just stood around playing. Told me...
One of the worst hospital I've been in. As a diabetic in dka I'm suppose to go right back get hooked up to a IV. Took them a hour to get me back which made my blood sugar go even higher. Don't go unless you are near death that's the only way I'd go back.
Worst hospital ever! Took my mom there Sunday night, was told we needed to transfer to Vandy to see a spine specialist. Got to Vandy, they were under the impression she's there for altered mental state (which she had but isn't why we transferred), called back to tennova to be told she was transfer...
Worst ER I have ever been too. Their was a man in agonizing pain for hours and the staff clearly did not even show any concern or offered any help. Better off going to Nashville then waiting there for hours. (Horrible staff)
I wouldn't advise anyone to go here for anything. The worst hospital experience EVER
I understand everyone has their own experience(s) good and bad. I went in for an out patient procedure this week. Everything was an A+. The nurses, the team and Dr. Ennis was awesome. I have not 1 negative thing to say. I was in and out with no hiccups or problems. Thank you Tennova great firs...
Cannot say enough good things about Tennova! My Mom was rushed by ambulance and had a team of doctors and nurses waiting on her when she arrived. They were literally running down the hall with her, wasting no time treating her heart attack, and saved her life! The ER attendant was friendly and helpf...
Absolutely the worst hospital I have ever been through! The place is disgusting the staff is rude and would rather be doing word searches instead of taking care of you. I sure hope you don t go in having a serious emergency bc they will not care at all! You should never go into a hospital room still...
Consider driving to Nashville for ER purposes. The time spent in the car will be less than the waiting room. We arrived and the waiting room was only a 1/4 full. Took 5 min to check-in, 45 min to triage, 2 hours 45 min to validate insurance paperwork, 4 hours to exam room, another 40 minutes to get ...
the worst hospital u can go to...slow ,unprofessional and the staff is really rude ...
We had nothing but bad experiences. My husband had knee surgery (both knees). He went into acute kidney failure. From surgery on nothing went right. His nurse was horrible. They werent monitoring him thats why he went into renal failure. The place was dirty and the employees acted like they could ca...
The staff here are extremely rude. My mother blood pressure was extremely high to the point a vain in her eye busted. They kept her in the waiting area, when I asked the guy at the front desk a question he was rude and cut me off to talk to someone else. Then someone just came to take my mother to x...
Worst hospital I have ever been to. If your in severe pain they give you ibuprofen. Just don't care about your health at all
I cannot say enough wonderful things about Labor and Delivery at Tennova. The entire staff not only gave us top quality care but they treated us as of we were their only and most important patients. They were thorough, patient, kind and experienced. Anything we needed or even wanted they accommodate...
Went with my son who had a high fever and other symptoms The man Checking us in was more interested in watching the TV and telling us that he had to go pee. Waited more then 2 hours and went to ask how much longer it might be with an attitude was then informed they couldn't tell me that then walked ...
Wouldnt treat a broken arm because "she was too old and it wouldnt make a difference".
My doctor and nurse were the definition of professionalism. Their bedside manner was perfect in all areas. Perhaps the best I've ever encountered at a hospital.
HORRIBLE SERVICE! I brought my newborn in today and they had me wait over two hours to be seen when they wasn t even busy just talking to each other. I walked out because that is ridiculous how they treat newborns. Then a lady came in which I thought she was checking to see if he was okay and she ju...
Very slow the front desk workers aren t any help..I made it here at 845pm waited in the lobby til 1:08 a.m (still wasn t seen) so when I went too ask how much longer or what was the hold up her reply was I don t know I don t have any updates for you. Really need to get you guys night crew together ...
The care I recieved before my procedure and during was great, but follow up is proving to be horrible. I have been waiting for results for 3 weeks and I've called twice, but because one nurse has the flu, no one is able to help me nor can they say when I will get a call. Not cool.
The staff is extremely courteous and helpful. Each nurse that would be on duty was always there checking on me to see how I was feeling and if I required anything. If it wasn't for the monitors I was hooked up to I would have guessed I was in a very fancy spa/ hotel. The meals served were also very ...
Y'all were AWESOME!!! Thank you for making me feel comfortable and in caring and very professional hands. Next time I feel like I'm having a heart attack, I wont hesitate to come get me cared for. Thank you for making me feel important. God bless each one of you.
Every single person I interacted with was kind and caring and professional. They made me comfortable and took care of my issue.
If you can make it to a different hospitals, I strongly advise you to do so.
If I could give no stars for the absolute worst service a hospital could have I would nominate this sorry place. The wait time is unbearable no matter what's wrong with you (you could be on the verg of throwing up blood or seething worse and they would still have the nerve to tell you in the waiting...
My husband had a heart attack and they only kept him less then 24 hours and sent him home all because he has insurance. We will never go to that hospital again. We will go to either Vanderbilt or Jenny Stuart hospital in Hopkinsville.
This organization needs oversight of the night shift. Patient care/customer service is far in-between. As a healthcare director I was embarrassed for the management who supervises the colleagues who worked tonight. In ear shot of the patients they seemed to only discuss their mourning for working Ch...
The ER intake man was rude, curt, and unhelpful. HOWEVER the nurses on the 3rd and 5th (hospice) were incredibly patient, kind, compassionate, and helpful. The doctor was very busy, but that is to be expected in a hospital this size. Overall, no complaints!
My sister was admitted through the ER for pnuemonia and sepsis combined with COPD which she already has that makes it difficult to breath by itself...the thermostat in the stepdowns ICU unit was broken and she couldn't breath good so we went to Walmart and purchased a small fan just so she could bre...
My wife has been sitting here in terrible pain and throwing up for 3 hours. The staff here could not care less about helping you. I have been sitting here watching the lady at the check-in desk and she treats everyone like they are stupid and like they are a huge bother to her. it's almost unbelie...
Just horrible. Iv never been so disappointed in how a hospital runs!!!
I only give it 3 because the Nurse practitioner Kimberly didnt deserve any stars. But the RN Vanessa deserved them. Went in for a miscarriage to be confirmed. And the NP has lost her sense of humanity with telling patients this news. She didnt wait for my S/O to return before telling the news so I w...
Super experience from the ER to leaving out the door 3 days later. Exam, Dotors, Surgeon, nursing staff office personnel. . All of it great.
If there was a way I could give this facility a negative 5 stars then I would. This is the worst facility for emergency room I've ever seen in my life and the ers customer service sucks
Their billing department was very rude. They implied that we were slow in paying when they sent us our first bill.
The medical staff was excellent.
I am so extremely disappointed with this hospital. My mother went for nausea and was treated so poorly. She was begging for help and was treated like a child. The doctor was very disrespectful speaking to her, even raising his tone as if he was getting mad at her for being sick. She got a cat scan a...
I want to say a huge thank you to labor amd delivery and postpartum! The staff went above and beyond to make the birth of our little boy not only a special joyous occasion, but also as easy as possible. Each staff member we encountered was so very helpful and they just really went above and beyond t...
The labor and delivery was amazing and helped us with our little who stayed in NICU a few days and also me when I didn't feel right, the nurses where amazing and made us feel safe and comfortable in a difficult time.... I would recommend them a hundred percent.
Disorganized and unprofessional, this place is garbage. We've been there twice for the birth of each of our children and they seem to be incredibly disorganized. Patient information doesn't get passed between shifts. So when the 7am comes on, someone will walk in to your room and ask you the same...
My mom had a knee replacement and was in hospital for 2 days. The nursing staff was amazing and very attentive to her. The surgery team was very good at explaining everything so we all knew what to expect. They kept her pain under control
The wait is ridiculous for one and They misdiagnosed my daughter & sent us home with nothing so we had to come back the very next day because it turns out it was strep throat with impetigo that worsened! I honestly do not think they are properly trained because this isn t our first time in this ER.
This hospital is the worst I've been to. First time I came in I was feeling very sick and in a lot of pain, I am a kidney transplant patient and should not have to wait more then 2 hours to be seen as my kidney could possibly be rejecting. I left and went to Vanderbilt the next day, where I actually...
I have been to their ER once and all 4 of my children were born at Gateway. They have always done a great job taking care of my family.
After about eight surgeries, I can honestly say this was the best, pleasant experience ever. DR. Ennis and his entire staff were as professional as could ever be expected. I was really impressed when DR. Ennis personally called me the evening prior to my procedure to inquire whether I had any questi...
I had a stress test scheduled for 1pm. Around 9 am I was called by stress test staff and told that I will be able to arrive earlier. The waiting time to place all the paperwork in order was approximated as 30 minutes. I arrived to Tenova at 9:20 and after speaking to receptionist I received a buzzer...
I live in California but my mom and dad live in clarksville, and last night I had to call a ambulance for my mother and they transported her to tennova medical, my mother cried cause she knew they would do nothing for her and she was absolutely right. .. she was in so much pain she explained to me t...
Worthless ER visit. PA did't help our problem, referred us to someone that doesn't accept our insurance and took HOURS to give us discharge paperwork after seeing us. I do not recommend this ER.
is there such thing as a "0" star??? the WORST hospital I've ever been to!!! I tried to calm down before leaving a review and I NEVER review anything but this, this is the worst experience I've ever had period. I took my 20 month old baby girl to the ER on an ambulance (btw, sweetest medics ever) an...
By far the worst Hospital ever. Extremely long wait time in the waiting area. Even on a slow night. But they are quick to get you out of the hospital room after they misdiagnosed you. Rude staff every time. And this is why you have such a low rating.
Zero stars. Don't go to this ER. They should be investigated for insurance fraud. Billing is their only priority.