M

Maria Alvelo
Review of Tennova

3 years ago

is there such thing as a "0" star??? the WORST hos...

is there such thing as a "0" star??? the WORST hospital I've ever been to!!! I tried to calm down before leaving a review and I NEVER review anything but this, this is the worst experience I've ever had period. I took my 20 month old baby girl to the ER on an ambulance (btw, sweetest medics ever) and as soon as I walked in there "supposed to be an emergency room" noone seemed alarmed, noone greeted me or anything....they hooked her up to the machine to check her stats, everyone left and came back minutes later to get a swap, mind you I brought her in with shortness of breath!!!! then PA cam in, not even a Doctor...listened to her lungs and said he was going to order some test and that she had some wheezing going on. I sit there waiting and waiting...a nurse came in to take her for an x-ray, brought her back asked me if I need it anything, I said yes...any possible way you can bring my Daughter some water or food because it's 12pm and she has not eating ANYTHING all day oh and also a charger for my phone, it's dead and I need to get in touch with my Husband..she told me she would be right back and never saw her again!!! her name was Tracy. an hour later PA walks in to tell me she had bronchitis (a small upper respiratory infection) and that he was going to prescribe albuterol and steroids...and left next person came in to obviously collect all info to get paid, seems like that's all they care about..not the patients!!!! & lastly the worst nurse I've ever met...came to give me check out papers and to tell me I was "good to go"...I ask her how do I get to my car, I can't carry my baby and a almost 40lbs car seat...she stood there and looked at me like "that's not my problem" I had to walk outside with my sick daughter who has bronchitis in the cold, from one end of the hospital to the other...just to get my car...to come back and get my daughters car seat! I walked outside crying out of anger!!!! when I came to get the seat back noone bothered to help...noone in the staff...so I put my Daughter (29lbs) on her car seat (40lbs) and walked outside on my own....I asked for a chair and both nurses said there aren't none!

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