TENANT LINK

3.2 · 38 reviews
O
Orban Flaviu
Reviews 1
2020-11-22 07:09

I had and still have a great experience with Tenan...

I had and still have a great experience with Tenant Link, this is my second year of being their client, in the first one we even received our full deposit back because we left the house in a clean state. Short version it's a great company and I highly recommend it.

Read full review

R
Rowland Hay
Reviews 1
2020-10-24 09:47

We are a small property company with six propertie...

We are a small property company with six properties in the Southampton area and have been using Tenant Link as our letting agent for over 10 years.
We have found them to be both professional and efficient. We have recently had a number of unfortunate incidents including a flood.The way their staff ...

Read full review

A
A Google User
Reviews 1
2020-10-11 15:17

Awful doesn't quite cut it. Claimed that our house...

Awful doesn't quite cut it. Claimed that our house would be professionally cleaned and gardened prior to moving in, which it wasn't. We had a leaking toilet, broken flush (twice), and the radiator fell off the wall which wasn't fixed until a month later. Charged my housemate's card randomly for a mo...

Read full review

A
Anne Wall
Reviews 1
2020-09-11 00:27

I have been a contractor for Tenant Link for a few...

I have been a contractor for Tenant Link for a few years and find them a very professional company.
I receive regular work and prompt payment of invoices. Also it is good to go to properties where the tenants are very happy with the service they receive from the company.

Read full review

R
rogan tanner
Reviews 1
2020-08-25 14:23

Tenant Link in London Road, Southampton.

Tenant Link in London Road, Southampton.

- very professional staff, helpful and always have time to help figure out low cost solutions for both the tenant and landlord

- the team here have tried hard to develop a lasting and fruitful relationship - we have been with Tenant Link fr over 15 year...

Read full review

B
Brett White
Reviews 1
2020-08-09 19:30

I was renting with them for 1 1/2 years and the on...

I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence.

When I moved in there were faulty electrics, a fridge freezer in the back garden and other faults with the property, which they stated ...

Read full review

R
Rana S
Reviews 1
2020-07-24 15:54

They deduct huge amount of deposit because they sa...

They deduct huge amount of deposit because they say your oven was not clean when it was like that before I moved in. They show fake photos even I had prove of the oven that was not clean before i moved in to the house and I sent email to them with those photos after two days and they said that we d...

Read full review

L
Libby Chandler
Reviews 1
2020-06-28 01:59

Have gone through tenant link for my second year u...

Have gone through tenant link for my second year uni accommodation and I am really happy with their service. After being with a letting agent which I will not name for my first year I was very doubtful of this but Tenant link have been friendly and helpful right from the beginning, helping me first ...

Read full review

S
stinga adrian
Reviews 1
2020-06-24 11:14

The whorst agency ever.

The whorst agency ever.
Exactly how everybody sais,very bad management,the Agent Sunday very bad,forgot about my renewal,after three weeks i give up.
I notice them that i will leave and request to check the property in my presence Sunday said that its not need.
I drop the keys in the agency and a...

Read full review

P
Phoebe Lo
Reviews 1
2020-06-04 18:09

So disorganised. Literally tells us there are cont...

So disorganised. Literally tells us there are contract or payment issues and gives us a day or two to solve them ..... Also complete chaos during move in day. Tenant link doesn t let you pick up the house keys till 1/7 (move in day) after 12:00 pm. Wouldn t recommend tenant link for prospective tena...

Read full review

P
Paul Toms
Reviews 1
2020-05-25 22:44

Used tenant link for advice when first renting in ...

Used tenant link for advice when first renting in Southampton and was useful but at the time didn't have a property I was interested in. When looking again following year rented via Tenant Link after having a lot of problems with my agency that year. Stayed at the property for 3 years which the staf...

Read full review

K
Kiefer Bunday
Reviews 1
2020-05-24 07:35

I didn't even want to give them 1 star, if you're ...

I didn't even want to give them 1 star, if you're a potential tenant and you're looking for a property DO NOT rent a property through Tenantlink. They are without a shadow of a doubt the worst estate agents I have ever used and they are con-men.

If you're happy to lose all of your deposit to them...

Read full review

D
dorota wolna
Reviews 1
2020-05-22 17:23

Had a really good experience with Tenant Link, esp...

Had a really good experience with Tenant Link, especially Jon and Jackie. Cannot really understand why there are so many bad reviews. I have found them to be super helpful, friendly and available even during Christmas time. Would recommend highly!

Read full review

C
Chris Wheal
Reviews 1
2020-05-19 19:51

Sincerely do not reccomend these agents, they are ...

Sincerely do not reccomend these agents, they are helpful in person but getting anything done over email etc is very hard. They've asked us to proivde documents we have already submitted and Complete terrible online forms we had already provided, then when you require anything of them they are usel...

Read full review

J
Jesse Dykes
Reviews 1
2020-05-01 16:59

Just horrendous. Refused to give us the keys until...

Just horrendous. Refused to give us the keys until 3.45 because they said the office would be busy all day (Which it wasn't, there was one other person in the office when I turned up fifteen minutes early), then an hour before told us the inventory wasn't finished, due to "having to get loads of cle...

Read full review

S
Sarah Ki
Reviews 1
2020-04-22 06:52

Had a really good experience with Tenant Link, esp...

Had a really good experience with Tenant Link, especially Jon & Jackie. Jackie went out of her way to help me out outside of office hours which I was really grateful for and helped me out massively. They remained professional and helpful through the whole process. Very quick, simple and easy and I w...

Read full review

S
Shaheer Khan
Reviews 1
2020-04-17 20:51

Agency has a good range of properties and are prof...

Agency has a good range of properties and are professional and helpful, when taking your money, especially at the beginning of the contract. But when you move they'll find any little thing to charge you for something. A large chunk of our deposit was deducted for small things like "dust". I probably...

Read full review

V
vicki hamlyn
Reviews 1
2020-04-13 18:01

I have been a landlord with Tenant Link for the pa...

I have been a landlord with Tenant Link for the past 18 years owning 2 student let properties. They have been fully managed by Tenant Link and cannot praise them enough. They are caring, professional and extremely knowledgeable. Would highly recommend........

Read full review

E
Ellen K
Reviews 1
2020-04-09 12:44

Website was unhelpful, as despite filtering by a h...

Website was unhelpful, as despite filtering by a half-mile radius of the area I was looking for a home in, most results were for buildings outside of this area. I requested viewings of 2 properties, and the only response I received was an email informing me I'd been added to an "applicant list", and...

Read full review

A
AVA SHARAF
Reviews 1
2020-03-18 15:09

I have recently rented a house via Tenant Link and...

I have recently rented a house via Tenant Link and they have been so nice and helpful with my move. They also have been providing extra furniture for me and guided me through out the moving process. I have been living in the UK for 9 years and had to move 16 times and so far this house is the best I...

Read full review

M
Mark De Boltz
Reviews 1
2020-02-09 00:16

I have been a subcontractor for Tenant Link for ma...

I have been a subcontractor for Tenant Link for many years, the staff are always helpful and will go out of their way to get information that is needed, they also pay promptly. Would always recommend tenant link to other contractors I know

Read full review

P
Paul Urquhart
Reviews 1
2020-01-23 22:08

I have been a tennant with tennant link now for th...

I have been a tennant with tennant link now for the last 6-7months, the process of getting a viewing and dealing with all of the realivent paper work was done in a swift and efficient way and this includes obtaining the keys. Whithin the first week there was an issue with the garage door this was re...

Read full review

F
Freemantle Cleaning and Gardening
Reviews 1
2020-01-22 21:58

Worked for Tenant Link over last 2/3 years, good c...

Worked for Tenant Link over last 2/3 years, good company to work for as invoices always settled quickly unlike some agencies where have to wait for a cycle and 28 days etc.
Staff all very friendly and propties I've been to are of a good standard.
Would recommend

Read full review

C
COSMIC D RKNESS
Reviews 1
2020-01-01 02:34

When I moved out last year and got my deposit back...

When I moved out last year and got my deposit back they charged me for cleaning which was already done, by myself and was spotless thoughout and paining of walls.

I later asked for an invoice and the cleaner was a house not a business which I thought was weird I asked the tenants if anyone had co...

Read full review

View all reviews on Trustburn