Jesse Dykes

Review of TENANT LINK

Just horrendous. Refused to give us the keys until...

Just horrendous. Refused to give us the keys until 3.45 because they said the office would be busy all day (Which it wasn't, there was one other person in the office when I turned up fifteen minutes early), then an hour before told us the inventory wasn't finished, due to "having to get loads of cleaners in" so we couldn't have the keys for a further hour after that. Since I've a right to live in the house from the stroke of midnight on the 1st, I had to go over to the house and get them off the clerk, who had all four sets anyway. Turns out he'd locked himself out of a previous house with all our keys inside beforehand, which caused the delay, and the house hadn't been cleaned. So that's Tenantlink for you, dishonest, disorganised, and just a bit dim.