Dear Truckers, do not haul loads for these guys, they don t care about us, they care about and only about profit. They don t respect us, they will call you 50 times while you sleep, even if you let them track you trough their app. If you wait, and I know bunch of Drvires that did wait on a pickup or...
I've had a good working relationship with the people here. The rate are a little cheaper than I care for but the free quickpay helps take the bite out of the deficit. They have a decent amount of freight nationwide but especially in the midwest where I prefer to run.
I find I must edit my review.
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If I can put zero stars a I would, this is the worst broker to work with, never has an appt for delivery or pick up, never pays detention, they dont care about you, they will just use you when they need you and thats it. It happen to 5 drivers 5 different loads and had problem with all 5 loads. PLEA...
They definitely live up to to all the negative reviews. Avoid Spot Freight scum like a plague.
next tql is here, soon no one will be working with this horrible broker
Very unprofessional. If you like jumping through hoops to get a cheap load... THIS IS YOUR PLACE TO CALL
The interviewers were authentic. Looked like a great work atmosphere.
Best broker Matt McCormick solved delivery appointment after they change appointment without informing , thanks for your kindness
This is not a company it's piece of junk full of crooked people.
Greg promise me layover on Sunday that he will send me 2 days lay over once he gets to the office it's been 4 days and haven't got anything try to reach supervisor no answer.
I emailed Mitchell the person I booked the load with no re...
Dan is the man! Always offers me fair rates and is straight forward with u!
They lied about appointment time. They said they would pay layover. After unload they said we never said that. A shyster company stay far away!
This brokerage is a awesome. Great people to do business with.
Good company. Grant kept his word not to shift my usual rate when things change. That's ok wt me with ongoing Covid,where rates are being cut to half or less. Just asking Spot to eliminate early morning calls on their Carriers and to set the tracking App so it runs smoothly on the background withou...
We work with spot on a daily bases with Steven Serpe. Even though he gives us headaches sometimes, He is a great guy to work with. Always a positive attitude no matter the situation. Misunderstanding happens sometimes, but it happens to everyone. Great experience working with Steven and Spot, Defin...
Their accessorial team and brokers are insane. Wouldn t get detention approved for 20 days and just keep telling you the same thing we re on it After finally contacting their management got only $25 an hour for 8 hours of unloading.
Amazing office space, majority of staff I had pleasure of speaking with were delightful... BUT Human Resource Director had to be one of the most disrespectful human beings. Time is the most valuable thing we have and he was falling asleep during our conversation. I encourage he receive proper traini...
THIS COMPANY IS BAD BUNCH OF LIERS EVEN MANAGERS BACK UP THEIR EMPLOYEES LIES!! BAD PLACE
My company is Commonwealth Logistics and I am an owner-operator that has booked freight with Vickie Nguyen and the SPOT Freight Group for close to a year now and look forward to more business in the future. They deserve 5 STARS ***** for always working with us to find freight that fits our lanes tha...
Great company to work with but few bad apples ruining the name. Matt Medland insulted me on the phone when I am in the process of booking a load with him. I said I can t take the load because I have some self respect, then he threatens me that he will blacklist my company and I won t be able to get ...
is a liar company. do not work with them. Spot will soon go bankrupt. Do not take loads from them
We haul a lot of freight for this group. They are top notch. I will always does business with Spot freight. They are available to take care of any situation that arises. Also wanted to give a shout out to Charles Cook and Austin Williams. These guys are awesome I deal with theses guys on a daily bas...
Avoid This Broker Company, in special working with Gregory Lang !!!
They book loads that don t even exist. Drove 200 miles empty to hear that they made a mistake and they don t have this load. Wasted 1 day, ended up without work, burned my hours of service and paid for the truck, trailer, fuel etc out of my pocket.
Great Brokers class A fair with rates.. Customer service and truly transparent with all their loads.. John and Austin are exceptional!
Not happy with these guys. They will tell you that your appointment is 12/21 at 8am but in all actuality it s not until 12/22 at 9pm. Then they won t pay you layover..and got those who don t get paid from the loaf you doing for them.. you do know that you can put a lien on the property meaning you ...
I have dealt with Spot for several months now. After an initial period of deciphering the different websites, apps, tracking software and method of requesting detention it has been smooth sailing. I have dealt primarily with Taylor who has been top notch the whole way. As was Matt before her. The ra...
I had a complaint with detention but our records indicate that detention was received by Spot. However, Mr. Lang is not very responsive. Thanks to the Spot management team!
I like to work with Spot! Responsive, professional with great work ethic. Especially want to mention Matt Dugan in the Charlotte office. Easy to deal with and no issues at all.
Seems very organized and professional, sadly that is not the case. The company protocol is to contact drivers and dispatch on loads where it is not required or unsafe to do so. We hauled a load from Kent WA to Fruitland ID in which the PU was early and the delivery made by 0739 on a 1400 appt. SP...
Horrible people to work with... I don t know what customers would trust these people to move their freight. Very unethical company and extremely unprofessional.
Liars they sent rate conf with delivery on sunday but appt was set from beginning for monday. Bunch of crocs! Stay away of them!
Liar never doing business there and telling others not to
POS BROKER 0 STARS DO NOT USE THEY DONT GIVE A SH!$ ABOUT THEIR CUSTOMERS AND ESPECIALLY THERE CARRIERS TERRIBLE CUSTOMER SERVICE STAY FAR AWAY FROM THESE CLOWNS WORST BROKERAGE OF 2019
They deserve 0 star. Before dealing with theses liars check other peoples`s reviews. Simply stay away.
We run multiple loads per week with Spot, Austin Williams and his team are knowledgeable and helpful every time we call in. Rates are competitive in today's market. Will do business with Spot..Plavo Trucking LLC
We never had any issues with them , We deal with good guys.
DO NOT WORK WITH THEM EVER!!
LIARS!!!
NICOLE SMITH is a liar. i lost my job because he is a liar
Change the agreement that we had without any notice or approval from us.
BE CAREFUL THIS BROKER LIKES TO POCKET LUMPER RECEIPTS IN THEIR POCKET BECAUSE THEY ARE PISS BROKE AND TRY TO SCREW CARRIERS OUT OF WHATEVER THEY CAN. THEY COME UP WITH EXCUSES THAT THEY COULDNT READ THE LUMPER SIGNATURE PART AND JUST SHORT PAY INVOICES WITHOUT TELLING YOU AND THEN WHEN YOU CALL TO ...
Unprofessional team and lie will never haul a the load again for this company owner operator be aware this broker
Great people to work with! We do daily business with several members of Spot team, I want to personally thank to Mark Buis, Balir McCall, Alex Kleifgen, Bradley Hill, Ben Leitz, Matt Casto, Matt McCormick, TY Robinson and ALL of the SPOT TEAM! You guys are one of the best brokers and PARTNERS that ...
Falsely accuse of stealing freight with a blank BOL. Put in a report on carrier411. Been about 3 months now with no conclusion. They weren't able to provide any paperwork or video. Tried to talk to them to take it down. Nothing has been done. We are still waiting for a claim but insurance state they...
These guys do not care about their carrier. We got one of our trailers damaged carrying their load, receivers did not know how to operate a forklift, when we requested for compensation with significant proof of the damage being done while on their load, we were called 'unprofessional'.
If they care...
They canceled on us and they don t want pay us
I can t believe customer trust people like this
Been working with Ryan Blair. Hands down one of the best brokers I delt with in my 5 years of business.
The claims team is always professional and very friendly!
We booked a load with Matt McCkormick . We drove 140 miles deadhead to find out that the shipper is closed and will re open in couple of days . We are trying to reach the broker on any possible way but impossible.He is getting our messages but ignoring us
We've been doing business for years now ...great people to work with ... would definitely recommend them ...
We work with Spot on a daily basis. Mark is our rep over there and always connects our trucks with the most reasonable and best paid loads. 5 stars!
Very unprofessional company. Booked a load, more than hour can't get the Rate Con, and none of the numbers are reachable.
SHIPPERS BE AWARE THIS NOT HONEST BROKER , LYING TO CARRIERS , YOU PUT YOUR FREIGHT IN DANGEROUS HANDS DEALING WITH SPOT FREIGHT
OK so we book a load and went to to pick up Load S318617
spot want the carrier to do there job we could not get them to cal the shipper nothing. Austin Kaiser was the broker and no one could get him on the phone he only answer one email say he let me know what was going on after a hour going my ca...
Great company to haul for. They will work with you and help u anyway they can as long as it's a reasonable request.
Lana from their sales team is unprofessional and rude! I would never use this company if I HAD TOO. I took the time to take her call and she hung up on me when i couldn't use the service - ridicluous!
Bad company . Broker lied about appointment time and after 11 hours detention pay $50... shamed of you. Company s like this one should be closed down!
I'm going to repeat this bad review on every social page because it s It is not fair that the bad brokers of this company make fun of the drivers an...
A great team to work with. Very helpful if you have any issues or concerns about your load. I will be using them again.
Great company to work with, my main contact is Jake Martz but everyone at Spot are trustworthy and honest as well. Have been doing business for 3 years and looking forward to many more. Highly recommend
Marc Harnist Is the best ! it is pleasure to work with SPOT FREIGHT.
I was going to sign up but too many negative comments staying away from spotinc
Burned me for almost a grand. Whatever they tell you over the phone, GET IT IN WRITING! Broker made promises and said he was going to take care of extra services. They denied everything when load invoiced.
Working with them for a while, people are nice and professional especially John Perdikaris!
We had one of there carriers drop freight at our location, left without dropping all of it. I called Spot Freight, they said they would get a hold of the driver and turn him around. Well, surprise, the driver never showed up with the rest of our freight. I called back to sit on hold for 20 minute...
This company uses carrier 411 to heal their frustrations and carriers around please take care.Also since today 10 of IL based carriers will stop working with them.
They are scammers, 98 day past by and I still did not get paid.
Great people to work with. Never had a issue with them.
I had over last few months quite a few loads with them. Total over 80 hours in detention over LAST 10 loads. So about 8 hours average. Not one single hour was paid to us. They are using different departments to request detention, and I did everything correctly to the T. They are not paying detention...
If I could give them zero stars I would. Matt Medland and Theo Mascari are horrible to work with, very rude, and unprofessional. They have a 2.7 rating for a reason. They are worse than TQL!! Stay away!!
Spot essentially STOLE thousands of dollars from my company via several unpaid invoices. I had to file a claim on their bond to get it back. We even had everything in writing and they still didn't pay! Luckily, we had their agreements to our terms in an old email that we used for the bond company to...
Quick & easy loads. Always fair pricing when looking for backhauls back to IL/WI. Great communication. Very professional and will try to use them more and more in the future
I booked load with Theo Mascari he said I need to update my contract that I did and send them my insurance certificate and I was 50 mile away from pick up and he said load is good you can go to shipper after 2 hours he said he is not able to setup you and find other load and I didn t get any tonu an...
Book a load with Gregory Land he lied about the delivery time. 4th load in a row where brokers from Spot lie about delivery time. He was not helpful and totally unprofessional i will never ever work with this guy again!!! Respond to OWNER Load#S234289. they pay us 150$ for layover for loosing 2 d...
Theo Mascari
Do not book anything with this guy! Booking and canceling!
They keep half of Driver Detention, That's not Not Right!!!
THEY BOOK THE LOAD AFTER CANCEL THE LOAD NEXT MORNING I HATE THEM
Would give them zero stars if I could , horrible service , can't ever get a hold of them when having a problem ! STAY AWAY !!
Beware this broker, they are liars. I got a load from them from West Chicago, IL to Brighton, MI. NNorman told me couple times there is no appointment, after arriving at 10.00am at check in woman at desk told me appt is 3pm. I called NNorman, she told appt is at noon, when I said "no, appt is 3 pm, ...
terrible people to work with, we delivery load of berry's for them and the receiver write on the BOL that 2 small cases were damaged even thought they take it and our trailer was completely empty, after 3 month of holding the load payment we find out they charge us $670.0 for 2 cases of berry's th...
I do tons of business with Spot and they always take care of me. They have more than fair rates and Matt McCormick, Blair and Alex K are top notch brokers who truly know what customer service and carrier relations are all about. Thanks Guys!
Do not book loads with them lying on appt and refuse to pay detention I was loosing 2 days on their load , and fake reviews,Gregory Lang it's an as.....le
Be careful booking with this broker and please read the fine print on their rate confirmations. They won't hesitate to deduct from carriers for their or their shipper's mistakes. We delivered a load for this company in 2018 and have not since worked with them. Without any notification, they did n...
We book a load with Ryan Kinnaird and Cole and after 20 minutes they try to cancel the load and sold to somebody else for less money. We was having a driver there at the pick up already getting loaded. They was telling us that the load is canceled by the customer. They are a BIG liars. Do not work w...