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Greg Holtz

3 years ago

Seems very organized and professional, sadly that ...

Seems very organized and professional, sadly that is not the case. The company protocol is to contact drivers and dispatch on loads where it is not required or unsafe to do so. We hauled a load from Kent WA to Fruitland ID in which the PU was early and the delivery made by 0739 on a 1400 appt. SPOT calls both the driver and myself at 0300 am and 0326 am tracking a load which delivers at 1400. I explained to the manager that is a safety issue, especially waking a driver at 0300 am. He stated shipping is a 24 hr business and stated our philosophies are not in line. Then stated he would note my file to not work with our capacity in the future. So heed my warning SPOT believes driver safety is second to customer tracking. DRIVER SAFETY is not a concern of SPOT and Mr. Adam Salzman.

Per your response - I do not have a concern. The actions of SPOT were without regard for driver safety and it shows the lack of professionalism towards drivers. Look we understand the carriers are the customer but so are the drivers. To my knowledge I do not believe SPOT owns any tractors. So treating both the carriers and drivers equally is critical.

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