J Vee
Reviews 1
Austin Patillo
Reviews 1
Rhonda is the most exceptional front deskperson I...
Rhonda is the most exceptional front deskperson I've ever met. She guided me smoothly through the process making it no hassle at all. She is very charismatic and really knows her stuff. What a splendid experience.
Johnson's Hauling Company
Reviews 1
Came in to find out info about renting a storage s...
Came in to find out info about renting a storage shed for my work supplies. The manager was professional and answered my questions. If you need a space I recommend storing here.
Gerrit Coetzee
Reviews 1
One month free storage, was a great deal for me!!
Kenesha Wilson
Reviews 1
Latoya the Manager was very friendly and informati...
Latoya the Manager was very friendly and informative. She assisted me with a great price for a unit that I only needed for a few weeks. It was a fast and efficient processes when I got the unit and when I left the unit. Shawn the maintenance worker provided me help when I left the unit. He was also ...
Cole Cares
Reviews 1
I am the most wonderful customer service experienc...
I am the most wonderful customer service experience at life storage on jahnke rd. I looooveeeee Angela and Latoya!!! They are the absolute best !!!! I will use no other service!!!!
corey winters
Reviews 1
Very hidden place online. But every nice location!...
Very hidden place online. But every nice location! The office staff is super helpful! I have no complaints
Tasha Smith
Reviews 1
This facility was really clean and the two ladies ...
This facility was really clean and the two ladies Ciara and LaToya were really nice and informative. I definitely will be renting when I move next month!
Aaron Kilgore
Reviews 1
Faith the store manager Helped me find a storage t...
Faith the store manager Helped me find a storage that was bigger and cheaper than the price I was going to pay for at both Uhaul and public storage she was super professional and would be the main reason I recommend EVERYONE to go to LIFE STORAGE ON JHANKE ROAD!!!! She assured and showed me and my w...
Samantha Roper
Reviews 1
Was shopping around for a new storage unit and spo...
Was shopping around for a new storage unit and spoke to Rhonda - she was professional, knowledgeable, and very polite.
LADINAI
Reviews 1
The store was very neat and clean , Faith was very...
The store was very neat and clean , Faith was very helpful and knowledge .
Robert Carrico
Reviews 1
Easy to get to, nice access and units. Worked grea...
Easy to get to, nice access and units. Worked great for short term use! Office had plenty of supplies and friendly staff!
Michael Holliday
Reviews 1
Great Service Brad!!!!
Adrian Northern
Reviews 1
Very friendly and helpful staff
Bradley Shaban
Reviews 1
Excellent customer service. The staff is helpful a...
Excellent customer service. The staff is helpful and nice. The facility is always clean and at a very convenient location.
Ghamdan AL-Ashari
Reviews 1
Super nice staff and helpful. I really appreciate ...
Super nice staff and helpful. I really appreciate the service .Angela is a great employee that explains everything and make it easy
Ness Wills
Reviews 1
They are pretty good. Don't go to far behind your ...
They are pretty good. Don't go to far behind your payment they will lock ya container with another lock quick, which is fine with me. Once its paid it's off the same day so that's kool. I have nothing bad to say. It was easy getting a unit on a Sunday. Prices are slightly higher than the regular co...
Kevin McEligot
Reviews 1
Great customer service, easy access to storage, an...
Great customer service, easy access to storage, and always a clean facility!
Courtney Calloway
Reviews 1
Awesome customer service and very fast very well p...
Awesome customer service and very fast very well priced
SimplyDiamon Ice ASMR
Reviews 1
Very professional, nice storage facility, and Toni...
Very professional, nice storage facility, and Toni was a awesome help. Keep up the excellent work!
Cynthia Brown
Reviews 1
I'm an elderly woman that has a unit here at the J...
I'm an elderly woman that has a unit here at the Jahnke road location. I wanted to say that Rhonda is very respectable and polite in these crazy times. She allowed me to sit in my car as she took my payment and it was raining outside! She did the walking in the rain so I didn't have to get out of my...
Rasheem Ward
Reviews 1
Rhonda and Faith were very professional and friend...
Rhonda and Faith were very professional and friendly while explaining the rental process to me. The facility was clean and the service superior. They deserve more than 5 stars!
Sylvia Johnson
Reviews 1
Excellent customer service and very pleased with m...
Excellent customer service and very pleased with my storage.
Cam Moore
Reviews 1
I've only just rented the space, but Rhonda was ve...
I've only just rented the space, but Rhonda was very friendly and personable. The process was easy.
Netta Davis
Reviews 1
I went in to get a quote for a storage unit and a ...
I went in to get a quote for a storage unit and a lady by the name of Latoya was right there to help me every step of the way. She was professional and has an amazing attitude!! Thank you for everything Latoya and keep up the good work!!
Rakelyah Bey Auset Ra
Reviews 1
We lost all of our things in a fire and Jessica wa...
We lost all of our things in a fire and Jessica was helpful in getting us a bigger space
Valencia Baldwin
Reviews 1
The women Faith and Rhonda was awesome
Carla Murchison
Reviews 1
I've been treated with great care and respect. I w...
I've been treated with great care and respect. I would reccomend their services to any and everyone.
Eileen Bradbrook
Reviews 1
Fantastic service
TYanna Morris
Reviews 1
Ms. Faith was very helpful and was very knowledgea...
Ms. Faith was very helpful and was very knowledgeable regarding what I needed.
Kendra Moore
Reviews 1
Came in to look at a possible storage space for my...
Came in to look at a possible storage space for my daughter who is moving to the area. Angela was AMAZING both on the phone and when we arrived. We will definitely use this place when she moves in the fall.
Vincent Fabiano
Reviews 1
Great customer service! Rhonda helped me find the ...
Great customer service! Rhonda helped me find the perfect storage unit at an affordable price. The facility is clean and well run.
Rebecca Currin
Reviews 1
Very patient and helpful. Great experience
Jassie Tweedy
Reviews 1
Rebecca was awesome thank you so much for making m...
Rebecca was awesome thank you so much for making my payment process quick and easy!
Lane Newsome
Reviews 1
I rented from 2017 thru 2018 and from the first da...
I rented from 2017 thru 2018 and from the first day Latoya helped me tremendously. In my first hour I locked my keys in my car and she helped me find a lock service because im from out of town. 2nd trip i left my key and she had the tools to help with that delima as well. Great experience and caring...
Winston Tamesha
Reviews 1
Brad was wonderful and respectful truly appreciate...
Brad was wonderful and respectful truly appreciate the help. Thanks
Kay Robinson
Reviews 1
I love love love Toya and Life Storage! Check with...
I love love love Toya and Life Storage! Check with them for your storage needs!
Billie Cain
Reviews 1
Latoya was very pleasant and thorough will be back...
Latoya was very pleasant and thorough will be back:-)
Demetri Allen
Reviews 1
Rhonda was excellent and she has great customer se...
Rhonda was excellent and she has great customer service.
Floyd Braswell
Reviews 1
Clean place and very polite personal
Russell Dillard
Reviews 1
Latoya was a great help!
Kendric Smith
Reviews 1
Customer service staff was excellent especially Fa...
Customer service staff was excellent especially Faith who helped me find the right storage unit
Marty Kirtley
Reviews 1
Shawn is a great guy
Mary Dodson
Reviews 1
Wonderful staff, very friendly and easy process.
Joe Hairfield
Reviews 1
Ronda, is VERY professional, and GREAT Customer Se...
Ronda, is VERY professional, and GREAT Customer Service.
Takes time to make sure you do not have any questions or needs
Tracy Robinson
Reviews 1
I visited this facility not long ago and received ...
I visited this facility not long ago and received assistance from Rhonda. I explained that it was a hectic day for me so she made the process incredibly easy. I appreciated her efficiency and speed!
Kevin Morris
Reviews 1
This place is sooooo nice compared to my other uni...
This place is sooooo nice compared to my other unit....24 hour access and I got to use their box truck free within first 2 weeks of renting my unit....super helpful!! Very clean and beyond friendly staff!!!! I am satisfied beyond measure with life storage on jahnke rd for temporary home to my prized...
Scorpion_ Security Solutions LLC
Reviews 1
Rhonda Lewis is the best. She has great Customer S...
Rhonda Lewis is the best. She has great Customer Service. She has always greeted me and help me and also gave me the best advise when it came to pricing and my unit.
Andre Hatton
Reviews 1
I came to this location only for a few things and ...
I came to this location only for a few things and was honestly in a rush. I was then pleasantly greeted by Rhonda who assisted we with the few items I needed along with some additional help and advice for my personal needs. Her service was exceedingly well and I will definitely come to this locatio...
Denise Bonner-Beauford
Reviews 1
Faith was wonderful and very helpful!
Ayesha Friend
Reviews 1
Great price is not worth it
BigChuck 757
Reviews 1
I was shopping around to fine a storage facility t...
I was shopping around to fine a storage facility to house some old items that I was looking to move. With this being the first time coming to life storage, I wasn t to sure about pricing and products. There I met the store manager Rhonda! She was very warm and welcoming. She made the process seem so...
Vic Y
Reviews 1
The is by far the friendliest staff and cleanest s...
The is by far the friendliest staff and cleanest storage facility I ve used in a while!!! Highly recommend using this Life Storage location.
Malek Lambert
Reviews 1
Faith was very helpful and patient
Michael Henry
Reviews 1
Came in to ask about prices and the Manager Rhonda...
Came in to ask about prices and the Manager Rhonda was very polite and helpful. Her customer service is excellent!
Cynthia Bailey
Reviews 1
Latoya and Brad great service
Carlos Rivera
Reviews 1
The best storage I ever use!!!!!!
Tim Wiley
Reviews 1
This place is great. I showed up at Life Storage a...
This place is great. I showed up at Life Storage a few weeks ago prepared to rent a storage unit. I knew approximately what size I needed and Latoya was so accommodating and helpful, showing me a number of different units before we finally found one that would suit my needs. The price was reasonable...
andrew corbin
Reviews 1
Just finished a 2 year stay at life storage. Fanta...
Just finished a 2 year stay at life storage. Fantastic facility, great customer service and Faith was a pleasure to work with. Keep it up life storage!
LeKiah Witcher
Reviews 1
Rhonda is awesome
Faith F
Reviews 1
Latoya has great customer service and was very fri...
Latoya has great customer service and was very friendly also very knowledgeable about merchandise, also store was very nice and clean.
Autria Braz
Reviews 1
This Life Storage was hands down fabulous! Great c...
This Life Storage was hands down fabulous! Great customer service, convenient, nice clean space and the office smells like Pine-sol everytime I walk in. Latoya offers perfect customer service!!!! Highly recommended!
Teddy
Reviews 1
A wonderful experience. Incredible courteous and p...
A wonderful experience. Incredible courteous and professional and it's clean!
Curnell Westbrook
Reviews 1
Brad at this location is an amazing guy that will ...
Brad at this location is an amazing guy that will take complete care of you. He knows a lot and actually upgraded me to the correct size unit I needed. Life Storage has a great asset in Brad. Glad he came all the way from Hampton Roads to be here to help me with my move-in.
Anneke Skinner
Reviews 1
The manager Faith helped us tremendously. We had a...
The manager Faith helped us tremendously. We had an issues with the worker yesterday and today we told her what our issues were. She solved it professionally and efficiently.
Kiah White
Reviews 1
Rhonda was amazing and such a sweetheart! As well ...
Rhonda was amazing and such a sweetheart! As well as Wayne. She was accommodating to my situation. Everyone should get their storage here.
John Cuber
Reviews 1
Very polite and helpful service here. Very clean a...
Very polite and helpful service here. Very clean and well set up.
Richard Jones
Reviews 1
Efficient and friendly.
Kenise Ford
Reviews 1
Latoya was very helpful in helping me move in and ...
Latoya was very helpful in helping me move in and out of my storage. The prices are reasonable and nicely sized. She even assisted me with the truck rental to get all my belongings into the storage. I would recommend this place if you need a local storage in Southside of Richmond.
Mary Anne Guttmann
Reviews 1
Latoya was the most knowledgeable and professional...
Latoya was the most knowledgeable and professional person I ve ever dealt with. She is wonderful with customers and really helped me through the process. She is definitely an asset to your company!
Lateria Keene
Reviews 1
I walked in to the location and the lady Ciara was...
I walked in to the location and the lady Ciara was very helpful , I think I might store here clean property and great location.
Boka Sai
Reviews 1
Gd survive gd ple..............
Paula Mcghee
Reviews 1
Great customer service friendly manger and it very...
Great customer service friendly manger and it very clean and safe.
Shanikqua Johnson
Reviews 1
Brad Rocks!!! Fast and Easy! Great experience and ...
Brad Rocks!!! Fast and Easy! Great experience and love my Space! Exceptional service.
Marlon Vines
Reviews 1
Great customer service, very patient and understan...
Great customer service, very patient and understanding staff. Wouldn't recommend anyone else.
Victoria Calbert
Reviews 1
Tasha was very knowledgeable and helpful. She was ...
Tasha was very knowledgeable and helpful. She was very pleasant and polite, she answered all of our questions.
marylynn smith
Reviews 1
They are amazing. We got a truck last minute and o...
They are amazing. We got a truck last minute and only had to pay the insurance fee because we did it within 2 weeks of being there and used under 25 miles. Storage is easily accessed and they are so friendly.
Clarissa Sherrer
Reviews 1
Love the staff!!! Always awesome! If you rent the ...
Love the staff!!! Always awesome! If you rent the truck is worth it!!!
Melissa Bowles
Reviews 1
I went to check out the storage options they have ...
I went to check out the storage options they have at the Jahnke Road location and Ciara helped me. She answered all my questions and was so sweet!
Caasi Brim
Reviews 1
Life Storage is a clean, and safe place and making...
Life Storage is a clean, and safe place and making it easy access to your storage. I have never had such a great experience at a storage business. Very helpful and on point with information. The staff was excellent, I was helped by Ciarra and she was very friendly and knowledgeable, with that kind o...
Joyce Anne Rawlings
Reviews 1
Came in to check prices for my daughter and John w...
Came in to check prices for my daughter and John was excellent. He greeted me with a smile and was friendly.
A. Charles
Reviews 1
Latoya is extremely helpful. A mistake was made on...
Latoya is extremely helpful. A mistake was made on my reservation and she assisted me with fixing it. Also, the maintenance guy was very helpful and polite too. Very clean place!
Lakita Jones
Reviews 1
Faith provided us excellent customer service, she ...
Faith provided us excellent customer service, she went the extra mile and took care all of our Storage and Truck rental needs. Please take the time to recognize her for pleasant attitude and superb service!! It's hard to fine employee's like her that really cares about customers. Thank you Faith!!
Courtney Eley
Reviews 1
I usually do not write reviews but I had to make a...
I usually do not write reviews but I had to make an exception. I went to this location a few days ago after having a rough day and spoke with Rhonda about possibly getting a unit. She was very helpful and knowledgeable of the different options she had. After that conversation I left with the needed ...
Sarah Meng
Reviews 1
Friendly and helpful staff
Wayne B
Reviews 1
Friendly staff, always ready to help and answer qu...
Friendly staff, always ready to help and answer questions. Very clean facility and seems safe to store all your belongings.
Vina Brown-Dawson
Reviews 1
When I initially came in Toya smiled, greeted and ...
When I initially came in Toya smiled, greeted and introduced herself to me. She was warm, personal and professional. The atmosphere was nice, clean and warm, it was a vast differences from U-Haul!
Toya "Exemplied An Acceptional, Customer Service!" PROMOTE TOYA NOW!!!!
Miki S
Reviews 1
Excellent customer service, and the facilities are...
Excellent customer service, and the facilities are clean and easy to access.
Jaws Will
Reviews 1
Great customer service. Nice and clean facility.
Chrishya Johnson
Reviews 1
Tasha was a really sweet girl. Really worked with ...
Tasha was a really sweet girl. Really worked with my girlfriend an I for the storage and truck rental.
Calle Gari
Reviews 1
I highly recommend this storage facility. Its INCR...
I highly recommend this storage facility. Its INCREDIBLY clean and the customer service is absolutley TOP NOTCH!! The representative, John, was extremely efficient and helpful in getting me squared away with everything. Thank you John!
cindy smith
Reviews 1
Wonderful storage, people are so nice and personab...
Wonderful storage, people are so nice and personable. Definitely recommend.
Samantha Kittle
Reviews 1
Rhonda and Faith provided excellent customer servi...
Rhonda and Faith provided excellent customer service and access to our new unit is very easy. The lobby and office area is very welcoming and clean and provides much of what one might need to move in for purchase. I proudly give this business five gigantic glowing stars. I will recommend it to anyon...
Mike Young
Reviews 1
Thanks
Andrew Corbin
Reviews 1
Super helpful staff. Quick and easy storage, check...
Super helpful staff. Quick and easy storage, check them out! Thank you!
Katrina V
Reviews 1
Quite above expectations
Quite above expectations
I went to this storage center with a friend who was looking for an immediate indoor location due to an unexpected housing situation. The location didn't seem promising to me but he had used the facility under a different name in the past. I was seriously overwhelmed wit...
YG
Reviews 1
Great customer service, Brad was very helpful
Susan Bradley
Reviews 1
Rhonda made the process fast and easy. Wonderful p...
Rhonda made the process fast and easy. Wonderful person to work with. Thanks Rhonda!
Robbie O'Brien
Reviews 1
It couldn t have been easier to reserve a unit! Al...
It couldn t have been easier to reserve a unit! Also the lovely ladies behind the desk were so nice and helpful! 24-hour access is just the cherry on top! More space for less money!!
Jaymie Cullens
Reviews 1
I would rate my experience a negative number if I ...
I would rate my experience a negative number if I could. I was very disappointed. I reserved a stage storage for a 7.5x 10 ft storage unit only to go and look at the unit to see a 3 ft pole blocking the entrance. Customer service would not offer a further discount on the storage unit and no ot...