Awesome staff both in the office and on the grounds. They have always responded promptly to requests. Everything is maintained in top shape. the grounds are clean and always beautiful.
I worked for SPR for 5 years and loved it, had a fantastic RM, asset manager and analyst that always supported me. Worked with great people and had great friends that became family! The only reason I left is I moved to Nevada, otherwise I would still be with the company.
I had a very similar experience to the most recent review. The final bill I received when I moved out included the line item of "$300 - security deposit" . They had paid back my deposit (as mandated by the WA Governor during the pandemic) and then charged me for this in my final bill, like it was a...
They've made some unfriendly policies to react the Washington State law in regards to covid-19 for their own good. No pre-inspection is authorized per their policy; They hold your security deposit until you pay their exorbitant price for the cleaning. DO NOT CLEAN since they will charge you anyway!
SPR totally ruined my lovely memory of living in one of their properties. We spent 8+ hours on cleaning and were still charge for a ridiculous amount of money. I emailed them and simply asked for an invoice or a photo for evidence. They never responded but kept sending the same email. The only perso...
It has been 7 months since I moved out of a property owned by this place and I have yet to receive my security deposit back. This company does not care about the tenants that lived at one of the properties they managed. This place is just a bunch of crooks. Grove at city center is one in the same. C...
The management at my current apartment complex changed hands, however prior to that I moved from a two bedroom to a one bedroom which involved me getting a refund from all prior deposits. I received a final incorrect invoice for an amount of $251.93. I notified leasing office to let them know of t...
Security Properties
I currently reside at one of the properties. I recently experienced a flood in my apartment on February 15th 2021, which caused damaged to the carpet and walls. I called and I was informed that the damages to the carpet and walls would be fixed. Since the time of the flood the p...
If I could give them zero stars I would.
These people charge you for absolutely everything. When you leave one of their properties, they over charge you for anything they can, charge you for leaving, charge you for providing a final bill, and charge you 5% transaction fee to pay the bill (when us...
I should have read the other reviews prior to investing time/effort/money in to cleaning my apartment.
The management team understood that my move-in form and how I left the apartment are identical. Still charged me ~$500 all told for cleaning, labor, and touch ups that were both unnecessary and ...