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Salvation Army Crossroads

2.8· 97 reviews
Average ratingPoor
2.8/ 5

Based on 97 reviews

527%
49%
313%
215%
135%
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What reviewers say about Salvation Army Crossroads

Generated with AI from 97 reviews on Trustburn · updated 2 days ago

Customers describe the shelter as a safe place to sleep and appreciate the encouragement from staff, though some reviewers note that the facility can be filthy and that fights may lead to immediate ejection.
What does Salvation Army Crossroads do?

Salvation Army Crossroads operates the Crossroads Center, which functions as a shelter providing residents and travelers with a safe place to sleep, along with amenities such as breakfast, soups, and clean facilities.

Are there any complaints about Salvation Army Crossroads?

Yes, there are specific complaints on file, including reports of bedbugs, ticks, black mold in showers, nasty restrooms, and disrespectful or racist staff behavior.

AI-generated from reviews on this page. Verify anything important with the company directly.

Tony Monaco
Reviews 1

The few nights I stayed at Crossroads was an experience that I will never ever forget.I can not believe that the Salvation Army DHQ Commanding Officer allows this kind of abuse and behavior to go on by the staff.They curse everyone out,threaten to bar if you don't agree with them,they say on website they give a warm meal at night and hot breakfast,well if soup is considered a meal then so be it,mostly broth,never any protein,then the best breakfast in town,yep,oatmeal,bland at that every morning.They have a storage room on what they call the dry side,well evry night staff goes in and removes caese of Arrowhead bottled water,case of Oreos, along with other food items and it goes out front door into a car,now mind it,this is mostly done after 8-9pm.Where is it going? Yeah alot of shady stuff going on at the Crossroads,Colonel needs to investigate.

David Montaperto
Reviews 1

I didn't give this 5 stars because it was "great", I gave it 5 stars because it met my needs. I needed a safe place to sleep that was warm, and had bathrooms and showers. Rules and expectations were reasonable and enforced equally. The paid staff were pretty helpful and approachable. Volunteers, however, were utterly useless. They were difficult to engage with, and unwilling or unable to answer basic and simple questions. This is a place where good people are doing a difficult job. A good temporary solution, not for the long term.

Dustin Harvey
Reviews 1

Bed bugs rats diseases cats,expired food is given to the homeless even people that volunteer there have to eat out dated food and expired food there are drugs it is an unsafe environment. Drugs alcohol drugs are sold out of there,and the workers are disrespectful and rude.

Carrie Peduzzi
Reviews 1

They are very helping getting adults to do the right thing in their lives I am very grateful that they took my son in and started him on the road to making better choices for his future. I have never been in this place SO I don't know what the set up is. Thank you staff for making this possible and hope for all that is concerned.

James Lee Lewis II
Reviews 1

I have actually tried to sleep at this facility, because imagine what; yep you guessed it, I got homeless. This temporary, yet dificult situation & decision, is & will always remain a voluntary condition. James Lee Lewis II, will not, nor cannot, ever be forced, "homeless." Personally, I don't care one bit if you believe that last statement or not. It still won't change this fact. This would also include any & all individuals whom delusionally, consider & or portray themselves, as having considerably more power & influence then they actually possess.
However, the purpose of this review is not about me or even what others perceive about me. This review is focused on those unfortunate individuals that have hearts, souls & feelings, as most people do, minus the resources. As previously mentioned, I attempted getting a nights sleep at The Crossroads Center on 3 seperate occasions. Each & every time I was awakened by, what felt like, bugs or insects crawling on me. The latest incident occurred, 08-21-18. Onsite staff took the report. I was offered another mat on the floor but declined as I had on two previous occasions. Off into the lonely dark night I went, carrying only my backpack, my wallet & my dignity.
Apparently, everyone that stays or sleeps there knows that the place is, for lack of better wording, infested with bed bugs. This is where I end this review. I charge my cell phone outside the shelter but I do not enter the shelter. I learned my lesson.

ALFRED A ZABAWA Jr
Reviews 1

I would like to THANK this place it saved our lives at time of homeless . Most of the staff was friendly and but could improve and just be more pleasant. We are all homeless so DON'T throw your self at us just cause u work there u also was homeless and probably still are but u act like your not because u work there. There an OLD SAYING I u to hear in the retail business.
( BE NICE TO THE PEOPLE ON THE WAY UP BECAUSE U WILL MEAT THEM ON THE WAY DOWN )
I like to thank Chris and the social workers for accommodating when I had my leg cut off.
I'm sure get paided per person who stays there and more if they are a Veteran. I would hope the KITCHEN know how to cook just SOUP ( NO FLAVOR ) AND WHEN u get a sure plus of CHICKEN try and spread it out don't feed it for 2 months in a row.
THE KITCHEN SURE COULD USE MORE HELP.
Feet meats sometime like Hamburger or pork chops.
If you are going to set up a MEDICAL ROOM and make people or agency pay u to house these people in need of SPECIAL NEED them make your business ( HANDICAP ACCESSIBLE ). But grab bars in Bathrooms and MAKE the SHOWER ADA.
There is no shower benches in the shower and if there was u you probably couldn't reach the shower on & off switch . I stay there but had to shower ELSEWHERE.

Samuel sanchez
Reviews 1

I had to edit this because three days ago I was there at 5:20 and on time to check in... But they didn't let me in and I had to stay on the side of the river... Thank God I found this dirty and frozen blanket that kept me a little warm with the help of my litter... I had good comments about crossroads, not anymore.. I thought they were human a d cared for us homeless. I don't understand how they still let people in very late even when they come in drunk as hell. Now I am staying at somebody's house because I got a cold thanks to this.

David Mayes
Reviews 1

I wasn't part of the homeless experience but I did work there while back. The staff and the whole salvation army ranks more cared about how they look on camera than the needy and homeless. A toy donation truck arrived there and the news was there all the high ranking officers helped unload so the camera can see them, once the news left they stopped went home and left us to finish. They are very rude and drives company issued cars maybe at donated expense. This has nothing to do with the shelter and staying there but every starts from the top and can have the effect. I am sure if the news showed up there it will be better living well until they leave.

Willie Hayes
Reviews 1

The staff and volunteers are theives! I worked ad a volunteer and the staff and volunteers were constantly stealing from the homeless people who stay there. If you leave property thete by moving out or going to jail they steal whatever they want from you and say it was already missing when they packed up your property. The place is dirty there are rats, mice bed biugs, red bugs, drugs, alcohol! Oh by the way they are Christians.

Bryon Blake West Dyk III Hamburger
Reviews 1

I would like to thank the cherished family who continues to support members of our society seeking their salvation through their army a good place to bounce back the workforce by renting a bed for $50 breakfast and dinner are available where are cherished members of the Salvation Army. Curfew hours are required or a sufficient employment note showing up after curfew hours this establishment also includes showers vending machines television and outdoor smoking area.

Blake Edward Westdyk

Jacqueline Pointer-Wood
Reviews 1

This shelter is gross. The rules are strict which is good it serves the public which is good but it's filthy it has had bedbug issues and lice issues at times. My friend found a way off the streets and a job through them being there for him. Sad that it is surrounded by high end downtown living AND businesses.

whb Kelley
Reviews 1

IIt's better her if your black as the staff is disproportionately black. There are a lot of bullies that rule freely, without repercussions. It is warm enough and the bugs are held to a minimum, but it is overcrowded. The food is minimal and the vending machines are expensive. It's basically run like a prison

Mike Williams Hernandez
Reviews 1

Non-profits have to do the best they with the limited resources they have. Crossroads is no exception. That said, any homeless man truly looking to get out of his situation and willing to put forth the effort necessary to do so can do it hear better than any other place in Denver. Crossroads is truly a blessing.

Satoshi OGStrongHand Nakamoto
Reviews 1

This is a great place to stay off the street while you get back ON your feet. During the COVID pandemic we've turned it into a 24 hour shelter. Before COVID, Everyone needed to be out of the building by 8am. But after recognizing how serious the pandemic was looking, it turned into a 24 homeless shelter almost immediately. Along with the shelter being open 24 hours, we decided to start serving BREAKFAST, LUNCH AND DINNER. 7 DAYS A WEEK.

DOORS OPEN AT 8AM
DOORS CLOSE FOR THE NIGHT AT 8
OVERFLOW CLIENTS NEED TO BE OUT OF THE BUILDING BY 8AM.

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About Salvation Army Crossroads

Crossroads Center